Hey Jodie guides

Win more work from every call

Practical, no-nonsense advice on handling calls, capturing every lead, and growing your business, from the team behind Hey Jodie.

A plumber stepping out of a work van with a tool bag for an evening emergency callout outside a suburban American home

Operations4 min read

How plumbers can handle after-hours and emergency calls without burning out

A frozen pipe at midnight will not wait until you open the shop. Here is a practical way to cover nights and weekends, win the urgent jobs, and still get some sleep.

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Plumbers guides

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A plumber checking a field-service app on a tablet in the cab of their work truck

Comparison8 min read

The best software every plumber needs in 2026

There is no single best plumbing software. Here is an honest, vendor-neutral look at the categories a plumbing business actually needs, the tools worth knowing, and how to choose without overpaying.

A plumber greeting a friendly homeowner at the front door of an American home, tool bag in hand

Operations7 min read

How to get more plumbing jobs: a practical marketing playbook

A no-nonsense playbook for booking more plumbing work: get found on Google, stack up reviews, earn referrals, use lead sites wisely, mine repeat customers, and answer fast.

A plumber on his back fixing a leak under a kitchen sink while his cell phone rings unanswered next to the toolbag

Cost5 min read

The true cost of missed calls for a plumbing business

Most plumbers never tally up the revenue that slips away every time the phone rings and goes unanswered. Here is the simple math, and how to fix it.

A homeowner relaxed on their phone at the kitchen table after a plumbing repair in a North American home

Operations7 min read

How to get more Google reviews as a plumber (and turn them into jobs)

A practical, plumber-specific system for earning more Google reviews: when to ask, how to make it one tap, how to reply to every review, and how those reviews turn into booked work.

A plumber sitting in a work truck taking a customer call and writing the job details on a notepad

Comparison4 min read

Plumber answering service vs voicemail vs hiring a receptionist

Voicemail, a callback habit, a hired receptionist, or an AI answering service. We break down what each one actually costs a plumber and which option wins for most shops.