Follow-up texts

An automated follow-up text after every call

Q: What does the follow-up text say?

Either a short AI summary of the call, like when you will call back and why, or your own message. For example: "Thanks for calling Ridgeline Plumbing. We will be in touch soon."

Q: Is this the same as missed call text back?

No. Missed call text back sends a text because nobody answered. Jodie answers the call first, then texts the caller to confirm.

Q: Can I write my own message?

Yes. Choose custom message and write up to 143 characters, which leaves room for the sign-off. Jodie sends it after every call.

Q: Can callers opt out of the texts?

Yes. A caller can reply STOP, and Jodie will not text them again. She also sends no more than 5 texts to one person a day.

Q: Which plan includes follow-up texts?

Professional ($99 a month) and Premium. Every feature is on during the 7-day free trial.

Jodie texts each caller a short summary or your own message as soon as the call ends.

Start your free trial See pricing

7 days free, no card needed. Included on Professional and Premium plans.

Trusted by 1,600+ US service businesses

How follow-up texts work

1

Turn it on

Switch it on in your dashboard, or ask the AI Assistant.
2

Choose what to send

An AI summary of each call, or one message you write.
3

Jodie texts the caller

The text goes out when the call ends. You see if it arrived.

A text that handles the follow-up for you

A call summary, or your own words

Jodie sums up what the caller asked for and what happens next. Or write one message that goes out after every call.

Summaries never include links, emails or phone numbers
Every text ends with [via Jodie AI]

See that it arrived

Each call shows the text, who got it and whether it was delivered, on the web and in the app.

app.heyjodie.com

Calls

Sarah Collins Lead

Sat, Oct 10 at 9:42 AM • 3:04

AI Summary

Sarah wants a quote to replace a 12-year-old tank water heater at her house in Park Hill. It is leaking at the base. She would like a callback today after 3pm.

Follow-up SMS Delivered

Sent to (303) 555-0142 after the call

Hi Sarah, thanks for calling Ridgeline Plumbing & Heating. Dan will call you back after 3pm today about your water heater quote. [via Jodie AI]

What callers get

Plumbers

"Thanks Sarah. Dan will call after 3pm today about a water heater estimate." She knows someone wrote it down.

Jodie for plumbers Roofers

"Thanks for calling about the hail damage. We will call tomorrow to book a roof inspection." The homeowner has it before the storm chasers knock.

Jodie for roofers Real estate agents

"Thanks for calling about the 3-bed ranch on South Pearl. We will call today to set up a showing." The buyer hears from you first.

Jodie for real estate agents

The details

What is sent: An AI summary of the call, or your own message. One text either way.
When: Right after an answered call ends.
Who gets it: The caller, on a US cell phone, or the cell number they give Jodie.
Sign-off: Every text ends with [via Jodie AI].
Opt-outs and limits: Callers can reply STOP. No more than 5 texts to one person a day.
Delivery: Sending, Sent, Delivered or Not delivered, shown on each call.

Which plans include it

Basic does not include this feature $49/month
Professional includes this feature $99/month
Premium includes this feature $199/month

Every feature is on during the 7-day free trial.

Compare plans

Follow-up texts: common questions

Can Jodie text the caller after the call?

Yes. Turn on follow-up SMS, and Jodie texts each caller a call summary or your own message right after the call ends.

What does the follow-up text say?

Is this the same as missed call text back?

Can I write my own message?

Can callers opt out of the texts?

Which plan includes follow-up texts?

Works well with

See every feature

Appointment booking

Books callers right into your calendar

Professional and Premium

Mobile app

Your calls, chats and Jodie on your phone

Every plan

Customer memory

Recognizes repeat callers and remembers them

Every plan

Related guides

A plumber on his back fixing a leak under a kitchen sink while his cell phone rings unanswered next to the toolbag

Cost5 min read

The true cost of missed calls for a plumbing business

Most plumbers never tally up the revenue that slips away every time the phone rings and goes unanswered. Here is the simple math, and how to fix it.

A cell phone showing missed calls resting on a folder of property details on a car passenger seat

Cost7 min read

What missed calls really cost real estate agents

No agent ever sees the listings they lost to a phone that rang out. Here is the honest math on what a missed inquiry costs, plus a simple sum you can run on your own numbers.

A roofer working on a residential roof while their phone rings unanswered beside their tool bag.

Cost5 min read

The real cost of a missed call for a roofing business

You pay good money for every roofing lead, then half of them ring out while you are up on the roof. Here is what each missed call actually costs, and how to plug the leak.

Never leave a caller guessing

Jodie answers the call and sends the follow-up text for you.