24/7 Towing Answering Service
Roadside calls go to whoever picks up first. Jodie answers your phone while you are hooking up a car on the highway shoulder, driving to a call, or working an accident scene, so every call gets through.
Trusted by 1,600+ US service businesses
The problem
You can't answer the phone when you are hooking up a car on the highway shoulder
Towing is a one-person-at-a-time job. When you are operating the winch, securing chains, or driving to a call with both hands on the wheel, you cannot pick up the phone. But the driver stranded on the highway shoulder at 10pm is not going to leave a voicemail - they are calling the next towing company on the list or dialing AAA.
- 82% of stranded drivers won't leave a voicemail - they call the next company
- Breakdown calls peak after 5pm and on weekends when you are busiest
- A single tow is worth $150+ and accident recovery even more
- Missing one call an hour during peak times adds up fast over a week
82%
of stranded drivers won't wait and will call another towing company
60%
of roadside calls come outside normal business hours
$150+
average value of a standard roadside tow
How Towing Companies Use Jodie
Highway Breakdown
The situation: A driver is stranded on the highway shoulder at 9pm with a flat tire they cannot change. They need a tow truck and are calling every local company until someone picks up.
Jodie handles it: Jodie picks up on the first ring, gets the exact location, vehicle make and model, and the problem. You get a text with all the details to dispatch your nearest available truck.
Mid-Tow Call Handling
The situation: You are on a call, hooking up a broken-down van on a busy highway. Two more calls come in while you have both hands on the winch controls.
Jodie handles it: Jodie handles both calls - a car that will not start in a parking lot and a body shop requesting a vehicle pickup. You finish the job safely and check the messages when you are back in the cab.
After-Hours Accident Recovery
The situation: A driver has been in a fender bender at 11pm and the car is not drivable. They need it towed to a shop before morning but your office closed hours ago.
Jodie handles it: Jodie answers, gets the accident location, vehicle condition, whether police are on scene, and the driver contact details. You get the urgent message and can dispatch a truck or pass it to your on-call driver.
Fleet Vehicle Breakdown
The situation: A logistics company has a delivery van that broke down on its route at 6am. The fleet manager needs a tow to their preferred shop before the morning deliveries are delayed.
Jodie handles it: Jodie takes the van info, breakdown location, fleet manager contact, and preferred destination shop. The message reaches you right away so you can get a truck out fast.
That roadside call is going to whoever answers first.
Jodie picks up every call, day or night. Set her up in under 2 minutes, no contracts.
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Built for Towing Companies
Everything you need to catch every roadside call and keep your trucks rolling.
Never Miss a Tow Call
When someone is stranded on the highway shoulder, the first towing company to answer gets the job. Jodie picks up right away and gets the vehicle details before they try the next number or call AAA.
Location & Vehicle Details
Jodie asks where the vehicle is, what happened, what kind of vehicle it is, and whether anyone is in a dangerous spot. You get a text with everything you need to dispatch a truck.
Sounds Like Your Dispatch
Callers think they are speaking to your dispatcher. Jodie knows your service area, truck capabilities, and operating hours so she gives the right information every time.
True 24/7 Coverage
Breakdowns do not wait for business hours. Jodie answers calls at 2am on a Sunday just as professionally as 2pm on a Tuesday, so you never lose an after-hours job.
Live in Minutes
No tech skills needed. Set up call forwarding on your business line and Jodie starts catching your tow calls right away.
FAQ Frequently Asked Questions
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The next roadside call is going to the company that answers.
Let Jodie take your calls while you are on the road.
First 7 days free, then pricing from $49/month