Solar Installation Call Handling Service
When your team is up on a roof running a 6.6kW install, Jodie answers your phone so every enquiry gets through while you are doing a site survey or wiring an inverter.
Trusted by 1,600+ Australian service businesses
The problem
You can't answer the phone when your team is on a roof
When your team is up on a roof running a 6.6kW install, wiring a Fronius inverter, or doing a site survey with a homeowner, nobody can pick up the phone. But the family who want solar panels before their next power bill hits are not going to leave a voicemail. They are calling the next CEC-accredited installer on the list.
- 78% of people calling a solar company won't leave a voicemail
- Homeowners call 2-3 solar installers and go with whoever answers first
- That adds up to 5-10 lost quotes per month
- A typical solar installation is worth A$10,000+ and battery storage adds A$8,000+
78%
of people calling a solar company won't leave a voicemail
5-10
potential quotes lost per month to missed calls
A$10,000+
average value of a residential solar installation
How Solar Companies Use Jodie
New Quote Enquiry
The situation: A couple has watched their power bills climb past {currency:600} a quarter and wants to go solar. They call your company to discuss system sizes, costs, and how many STCs they can claim.
Jodie handles it: Jodie picks up, takes their details, property type, roof orientation, current power spend, and budget range. You get a text with a complete brief to prepare a quote for a high-value installation.
STC Rebate & Feed-in Tariff Enquiry
The situation: A homeowner has heard about Small-scale Technology Certificates and the feed-in tariff. She calls to ask how much she could save with a 6.6kW system and battery storage.
Jodie handles it: Jodie answers, takes her property details and current power setup, and explains you will call back with full eligibility information. You get a warm lead who is ready to move forward.
System Fault Call
The situation: A customer notices his Fronius inverter is showing a red error light and his panels are not generating. He calls urgently to report the fault and get a technician out.
Jodie handles it: Jodie takes the inverter make and model, the error code if visible, and the customer's availability. She flags it as urgent so you can prioritise the service call.
Busy Installation Day
The situation: Your team is mid-way through a 6.6kW installation on a rooftop. The phone keeps ringing with new enquiries and existing customers but nobody can safely answer while up on the roof.
Jodie handles it: Jodie handles every call, taking each enquirer's details including property type, system interest, and preferred survey date. You come down from the roof to a batch of qualified leads.
That solar installation enquiry is calling. Who is picking up?
Set up Jodie in under 2 minutes. She handles your calls while you handle the installations.
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Built for Solar Installation Companies
Everything you need to stop missing enquiries and grow your solar business.
Never Miss an Enquiry
New 6.6kW installation, battery add-on, inverter fault, or STC rebate question — Jodie picks up straight away and gets the details.
Solar Project Details Captured
Jodie asks about the property type, roof orientation, power bills, system size interest, and budget. For faults, she captures the inverter make, error codes, and urgency.
Sounds Like Your Company
Callers think they're speaking to your office. Jodie knows your services, from standard 6.6kW systems and battery storage to EV charger installations and system maintenance.
Handles the Summer Rush
Summer is your busiest season as homeowners race to get panels installed before the next heatwave. When the phone does not stop ringing, Jodie handles the overflow so you never miss a lead.
Live in Minutes
No tech skills needed. Set up call forwarding on your business line and Jodie starts answering your solar installation calls straight away.
FAQ Frequently Asked Questions
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Breakdown calls and service bookings answered on the first ring, even when you're under the bonnet.
That solar installation is one missed call away from going to a competitor.
Let Jodie take your calls while you keep the panels generating.
First 7 days free, then pricing from A$99/month