Arborist Answering Service
You can't answer the phone harnessed to a branch with a chainsaw running. Jodie picks up every call so you never lose a job.
Trusted by 1,600+ New Zealand service businesses
The problem
You can't answer the phone from the top of a macrocarpa
When you are harnessed to a branch with a chainsaw running, you cannot stop to take a call. But the homeowner with a fallen tree across their driveway needs someone now. They are calling the next arborist on Builderscrack or NoCowboys. Storm damage enquiries, tree removals, and stump grinding jobs all go to whoever picks up first.
- 80% of callers needing tree work won't leave a voicemail
- Homeowners call 2-3 arborists and book whoever answers first
- That adds up to 3-5 lost jobs per week
- A full-time receptionist costs NZ$1,200+/month just to answer the phone
80%
of callers needing tree work won't leave a voicemail
3-5
arborist jobs lost per week to missed calls
NZ$1,200+
monthly cost of a receptionist to answer your calls
How Arborists Use Jodie
Storm Damage Emergency
The situation: A homeowner calls after an ex-tropical cyclone. A large macrocarpa branch has come down across their driveway and they cannot get their car out. They need someone urgently.
Jodie handles it: Jodie picks up, takes the address, asks about the size of the branch, whether there is damage to the house or fences, and how urgent the access issue is. You get a text with all the details so you can prioritise and respond fast.
Up a Tree, New Enquiry
The situation: You're harnessed 10 metres up removing a dead limb when your phone buzzes with a new enquiry.
Jodie handles it: Jodie answers, takes the caller's name, tree details, and what they need done. She lets them know you will call back once you are safely on the ground. The lead is in your inbox when you climb down.
Tree Removal Quote
The situation: A homeowner calls about a mature macrocarpa overhanging the boundary. They think it might be on the notable tree register and need council consent to remove it.
Jodie handles it: Jodie asks about the tree species, approximate height, proximity to the house, and whether they are aware of any notable tree status or council consent requirements. You get the full picture and can quote without ringing back.
After-Hours Dangerous Branch
The situation: A homeowner calls at 8pm worried about a large branch hanging dangerously over their deck after high winds.
Jodie handles it: Jodie takes the address, asks about the size and position of the branch, and whether anyone is at risk. She marks it as urgent and lets the caller know you will be in touch first thing. The message is waiting when you start your day.
That tree job is calling. Who is picking up?
Set up Jodie in under 2 minutes. She handles your calls while you handle the chainsaw.
Get Started for FreeReal reviews Real results from real businesses
Built for Arborists
Everything you need to stop missing work and start filling your schedule.
Never Miss a Job Enquiry
Whether it is storm damage, a tree removal, or stump grinding, Jodie picks up straight away and gets the details so you can call back with a quote.
Detailed Job Information
Jodie asks about the tree species, size, access to the property, whether it is a notable or protected tree, and what work is needed. You get a clear brief you can price without ringing back for basics.
Sounds Like Your Office
Callers think they're speaking to your team. Jodie knows the work you do, your coverage area, and your availability.
On Your Terms
Forward calls when you're up a tree, running the chipper, or done for the day. Switch it off whenever you want to answer yourself.
Live in Minutes
No tech skills needed. Set up call forwarding on your mobile and Jodie starts answering your arborist calls straight away.
FAQ Frequently Asked Questions
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Renovation enquiries and repair callouts captured instantly, so leads don't slip while you're mid-project.
The next tree job is one missed call away.
Let Jodie take your calls while you're getting the work done safely.
First 7 days free, then pricing from NZ$99/month