Cleaner Answering Service
When you're mid-clean with gloves on, Jodie answers your calls and books the next job, day or night.
Trusted by 1,600+ New Zealand service businesses
The problem
A tenant moving out tomorrow won't wait for you to finish vacuuming and call back
Cleaning enquiries come in when you're busiest on the job. When you're vacuuming and can't hear the phone, scrubbing a bathroom with rubber gloves on, or driving between appointments, you can't answer. The tenant who needs an end-of-tenancy clean to get their bond back is already calling the next cleaner on Google.
- 85% of callers looking for a cleaner won't leave a voicemail and will try someone else
- During end-of-tenancy season, you could be losing 5-8 bookings per week to competitors who answer first
- A part-time receptionist costs NZ$800+/month but your call volume spikes unpredictably
- Every enquiry a competitor answers first is a regular client you will never win
85%
of callers needing a cleaner won't leave a voicemail
5-8
cleaning bookings lost per week to missed calls in peak season
NZ$800+
monthly cost of a receptionist for unpredictable call volume
How Cleaners Use Jodie
End-of-Tenancy Clean for Bond Return
The situation: A tenant moving out on Friday calls on Wednesday afternoon needing a full end-of-tenancy clean before the property manager does the final inspection. They need to get their bond back and are calling every cleaner they can find.
Jodie handles it: Jodie answers straight away, asks about the flat or house size, number of bedrooms and bathrooms, when the inspection is, and whether an oven clean is needed. You get a text with all the details so you can call back with a quote within minutes.
Mid-Clean With Gloves On
The situation: You're deep-cleaning a kitchen with rubber gloves on, scrubbing the oven, when your phone buzzes with a new enquiry for a regular weekly clean from a flatmate looking to share the cost.
Jodie handles it: Jodie takes the call, asks what rooms need cleaning, how often they want the service, and whether they have any pets or special requirements. You get the details by text when you're done with the oven.
Regular Domestic Clean
The situation: A homeowner calls wanting a fortnightly domestic clean. They work full-time and want someone reliable who can start next week.
Jodie handles it: Jodie asks about the property size, which rooms need attention, whether they want supplies included, and their preferred day and time. You get the details by text so you can check your schedule and confirm the booking.
After-Hours Airbnb Turnover
The situation: A property owner calls at 7pm needing regular turnover cleaning for their Airbnb in Queenstown. Guests check out at 10am and new guests arrive at 2pm most weekends.
Jodie handles it: Jodie answers, asks about the property size, what needs to be done, the turnaround time, and how often they need the service. The message is waiting for you so you can confirm availability and lock in a regular gig.
Your next regular client is one missed call away.
Jodie handles unlimited calls at once. Set her up in under 2 minutes, no contracts.
Get Started for FreeReal reviews Real results from real businesses
Built for Cleaners
Everything you need to stop missing enquiries and keep your cleaning schedule full.
Never Miss a Cleaning Enquiry
When a tenant needs an end-of-tenancy clean or someone wants a regular domestic cleaner, the first company to answer gets the job. Jodie picks up straight away and gets the details so you can respond before anyone else.
Job Details You Can Act On
Jodie asks about the property size, how many bedrooms and bathrooms, what type of clean is needed, and when they want it done, so you can quote accurately and schedule without a callback.
Sounds Like Your Receptionist
Callers think they're speaking to your office. Jodie knows whether you do domestic, commercial, end-of-tenancy, or deep cleans, and what areas you cover.
On Your Terms
Forward calls during busy cleaning days, end-of-tenancy season, or whenever you are out on jobs. Scale up and down as your workload changes.
Live in Minutes
No tech skills needed. Set up call forwarding and Jodie starts handling your cleaning enquiries straight away.
FAQ Frequently Asked Questions
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Answering Service for Property Management
Tenant issues, landlord queries, and maintenance calls handled day and night, even when you're on-site.
Your next regular client is one missed call away.
Let Jodie answer your cleaning enquiries while you are out on a job.
First 7 days free, then pricing from NZ$99/month