Answering Service for Fencing Companies
Every missed call is a missed fencing job. Jodie answers your calls when you're on-site nailing palings or setting posts, day or night.
Trusted by 1,600+ New Zealand service businesses



The problem
A homeowner with timber palings blown off in a storm won't wait for you to finish an installation
Fencing enquiries come in waves. After a storm, your phone won't stop ringing but you're already booked solid on other repairs. During spring and summer, everyone wants a new timber paling fence or pool fence at once. When you're on-site carrying timber, digging post holes, or nailing palings, answering the phone is not an option. The homeowner getting quotes from three fencers on Builderscrack will book whoever picks up first.
- 88% of callers getting fencing quotes won't leave a voicemail and will call the next company on Builderscrack
- After a major storm, you could lose 10-15 repair jobs in a single week to competitors who answer
- A full-time office person costs NZ$3,000+/month but your call volume is seasonal and unpredictable
- Every quote request a competitor answers first is a job worth NZ$2,000+ that you will never see
88%
of callers getting fencing quotes won't leave a voicemail
10-15
fencing jobs lost after a single storm to missed calls
NZ$2,000+
average value of a fencing job lost to a missed quote call
How Fencing Companies Use Jodie
Storm Damage Emergency
The situation: A homeowner wakes up to find three timber paling sections blown flat across their garden after overnight gales. Their dog can get out and they need someone as soon as possible.
Jodie handles it: Jodie answers straight away, asks how many sections are down, what type of fence it is, whether there are pets or children at risk, and gets the address. You get a text with the details so you can schedule the repair between existing jobs.
Mid-Installation Call
The situation: You're halfway through a 25-metre timber paling installation, nailing boards with your mate, when a new enquiry comes in for a full boundary fence and gate.
Jodie handles it: Jodie takes the call, asks about the fence type, approximate length, whether they want a gate, and when they want the work done. You get the details by text when you stop for a break.
Boundary Fence Under the Fencing Act
The situation: A homeowner calls because their boundary fence is rotting and they want to get it replaced. They have spoken to their neighbour who has agreed to share the cost under the Fencing Act 1978. They want a quote for the full job so both parties can sign off.
Jodie handles it: Jodie asks about the current fence condition, desired replacement style, total length, whether both neighbours have agreed, and access from both sides. You get the details by text so you can prepare a quote that both parties can review.
Pool Fencing Compliance Call
The situation: A homeowner calls at 6pm because they are having a pool installed and need compliant fencing before the final inspection. The Fencing of Swimming Pools Act requires it and they want a fencer who knows the rules.
Jodie handles it: Jodie answers, asks about the pool size, current fencing situation, access requirements, and their timeline. The message is waiting for you so you can call back first thing and book a compliance assessment.
The next storm could send 20 calls your way. Who is answering?
Jodie handles unlimited calls at once. Set her up in under 2 minutes, no contracts.
Get Started for FreeBuilt for Fencing Companies
Everything you need to stop missing enquiries and win more fencing jobs.
Never Miss a Quote Request
When a homeowner wants a new timber paling fence or has storm damage, the first fencing company to answer gets the job. Jodie picks up straight away and gets the details so you can respond before anyone else.
Job Details You Can Quote From
Jodie asks about the fence type, approximate length, whether old fencing needs removing, boundary details, and any council consent requirements, so you can provide an accurate quote without needing to call back for basics.
Sounds Like Your Office
Callers think they're speaking to your team. Jodie knows whether you do timber paling, post and rail, pool fencing, or Metalcraft aluminium, and what areas you cover.
On Your Terms
Forward calls during installations, storm season, or the summer rush. Turn it off during quieter winter months when you can answer yourself.
Live in Minutes
No tech skills needed. Set up call forwarding and Jodie starts handling your fencing calls straight away.
FAQ Frequently Asked Questions
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The next fencing job is one missed call away.
Let Jodie answer your calls while you are out on an installation.
First 7 days free, then pricing from NZ$99/month