Pest Control Phone Answering Service
Up in a roof cavity setting possum traps? Jodie takes your pest control calls when you're on a job, day or night.
Trusted by 1,600+ New Zealand service businesses
The problem
A homeowner who just found borer damage in the floor joists isn't going to wait for a callback
Emergency pest calls are where you make your money, but they come in when you're busiest on site. When you're in a roof cavity setting possum traps, treating a borer infestation in a villa, or spraying for cockroaches in a commercial kitchen, you can't answer your phone. The homeowner who has just found a wasp nest over the front door isn't going to try you twice. They'll call the next company on Google.
- 90% of callers reporting a live pest sighting won't wait to leave a voicemail
- During summer pest season, you could be losing 5-10 jobs per week to competitors who answer first
- Emergency pest calls spike seasonally but a full-time receptionist costs NZ$4,000+/month year-round
- Every call a competitor answers is a customer you will never get back
90%
of callers with a pest emergency won't leave a voicemail
5-10
pest control leads lost per week to missed calls in peak season
NZ$4,000+
monthly cost of a receptionist you only need during busy season
How Pest Controllers Use Jodie
Possum in the Roof
The situation: A homeowner hears thumping and scratching in the roof cavity every night. They have not slept properly in a week and want someone out to trap and remove the possum.
Jodie handles it: Jodie answers straight away, gets the address, asks how long the noise has been going on, whether they have spotted the possum, and whether there is visible entry damage on the roof. You get a text with all the details so you can schedule a visit.
Mid-Treatment Call
The situation: You're treating a borer infestation in a weatherboard villa when your phone rings with an enquiry for a wasp nest removal at a school.
Jodie handles it: Jodie takes the call, asks where the nest is, how big it looks, and whether anyone has been stung. You get the details by text when you're done with the treatment.
Borer Treatment Quote
The situation: A homeowner calls wanting a quote for borer treatment in their 1920s bungalow. They have noticed flight holes in the native timber flooring and are worried about structural damage.
Jodie handles it: Jodie asks about the property age, which timbers are affected, how extensive the flight holes are, and whether a building inspection has been done recently. You get the details by text so you can call back with a price.
After-Hours Wasp Nest
The situation: A parent calls at 7pm because their kids found a wasp nest in the letterbox. Someone was stung picking up the mail and they want it gone before school tomorrow.
Jodie handles it: Jodie answers, gets the address, asks about the nest location, how big it is, and whether anyone is allergic to stings. The message is flagged urgent so you can call back and arrange a removal.
The next emergency callout is one missed call away.
Jodie handles unlimited calls at once. Set her up in under 2 minutes, no contracts.
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Built for Pest Control
Everything you need to stop missing callouts and start growing your business.
Never Miss an Emergency Callout
When someone finds a wasp nest over the deck or rats in the roof, the first pest controller to answer gets the job. Jodie picks up straight away and gets the details so you can respond before anyone else.
Job Details You Can Act On
Jodie asks about the pest type, where the activity is, how long it has been going on, and whether there are children or pets on the property, so you can show up with the right gear and products.
Sounds Like Your Receptionist
Callers think they're speaking to your office. Jodie knows whether you handle possums, rats, wasps, cockroaches, or borer, and what areas you cover.
On Your Terms
Forward calls during summer pest season, overnight, or whenever you are out on jobs. Pause it when things quieten down in winter. No contracts, no minimums.
Live in Minutes
No tech skills needed. Set up call forwarding and Jodie starts handling your pest control calls straight away.
FAQ Frequently Asked Questions
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Home Services Phone Answering Service
Renovation enquiries and repair callouts captured instantly, so leads don't slip while you're mid-project.
The next pest emergency is one missed call away.
Let Jodie answer your pest control calls while you are out on a job.
First 7 days free, then pricing from NZ$99/month