Customer memory
An AI receptionist that remembers your regulars
Jodie spots regulars by their number and checks it is them, so they are not asked for their Eircode again.
Ireland sign-ups are on a waitlist for now. Included on every plan.
Trusted by 1,600+ Irish service businesses
How customer memory works
- 1
A customer gets in touch
Every call, WhatsApp, email and chat is saved to their record.
- 2
They call again
Jodie matches their number and checks it is them.
- 3
You add what matters
Add notes and extra numbers. Jodie has them on the next call.
A receptionist who knows your customers
Everything about a customer, in one place
Each customer has one timeline of calls, WhatsApp, emails and notes. Add "Vaillant combi in the hot press" once, and Jodie has it on the next call.
- Several numbers and email addresses per customer
- Merge duplicates or import from a spreadsheet
- Mark a customer as do not contact
One history across every channel
A customer rings one week and sends a WhatsApp the next. It all lands in one place, on the dashboard and in the app.
Made for repeat customers
A tenant in Ranelagh rings about the immersion again. Jodie checks it is them and already has the address.
Jodie for letting agents MechanicsA regular rings to book the car in before the NCT. Jodie checks it is them and has your notes on the car.
Jodie for mechanics VetsAn owner rings about getting their dog's stitches out. Jodie recognises the number, so there is no need to explain it all again.
Jodie for vetsThe details
- How she recognises callers
- By matching the caller's number to your customer records.
- What she recalls
- Summaries of up to 10 recent calls and WhatsApp chats, plus key notes.
- Privacy
- Jodie checks who is calling before using anything she knows.
- Customer records
- One timeline per customer across calls, WhatsApp, email and website chat.
- Import
- Paste a list, or upload a CSV or Excel file.
- Control
- On by default for new accounts. Switch it off in your settings.
Which plans include it
- Basic includes this feature €49/month
- Professional includes this feature €99/month
- Premium includes this feature €199/month
Ireland sign-ups are on a waitlist for now.
Compare plansCustomer memory: common questions
Jodie can. When a known number rings, she asks "Just to check, am I speaking with Sarah?"
Once they confirm, she uses what she knows from past calls, chats and your notes.
Related guides
How to get more clients for your veterinary practice
A straight-talking growth playbook for independent Irish vet practice owners: which marketing channels are worth the spend, how to win on reviews and word of mouth, and why the demand you already pay to create is wasted if nobody answers the phone.
Best answering service for property management: AI vs human vs voicemail vs in-house
The four ways to cover your phones compared - AI receptionist, human answering service, voicemail, and an in-house hire - scored on maintenance triage, out-of-hours emergency routing, 24/7 coverage, and the true monthly cost.
How to get more customers into your auto repair shop
A practical car-count playbook for Irish shop owners: the marketing that actually books work, what to budget, a one-page plan you can copy, and the leak that wastes the rest.
Give every regular a warmer welcome
Jodie remembers each customer from their first call.
Ireland sign-ups are on a waitlist for now.