The caller, if they called from a Canadian cell phone. From a landline, Jodie uses the cell number they gave on the call.

Follow-up texts

Automatic follow-up texts after every call

Q: What does the follow-up text say?

Either a short recap of that call, like when you will call back and why, or your own message. For example: "Thanks for calling Lakeshore Plumbing. Someone will be in touch soon."

Q: Is this the same as missed call text back?

No. Missed call text back sends a text because nobody answered. Jodie answers the call first, then texts the caller to confirm.

Q: Can I write my own message?

Yes. Pick custom message and write up to 143 characters, which leaves room for the sign-off. Jodie sends it after every call.

Q: Which plan includes follow-up texts?

Follow-up SMS comes with the Professional (C$199 a month) and Premium plans. Every feature is on during the 7-day free trial.

When the call ends, Jodie texts the caller a short recap, or your own message.

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7 days free, no card needed. Included on Professional and Premium plans.

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How follow-up texts work

1

Turn it on

Switch it on in the dashboard, or ask the AI Assistant.
2

Choose what to send

An AI recap of each call, or one message you write.
3

Jodie texts the caller

The text goes to their cell when the call ends.

A text that handles the follow-up for you

A call recap, or your own words

Jodie can sum up each call in one short text: what the caller asked for and what happens next. Or send your own message every time.

Summaries never include links, email addresses or phone numbers
Your message fits in one text, sign-off included
Every text ends with [via Jodie AI]

See that it arrived

Each call shows the text that went out, who got it and whether it was delivered, in the dashboard and the app.

app.heyjodie.com

Calls

Sarah MacDonald Lead

Sat, Oct 10 at 9:42 AM • 3:04

AI Summary

Sarah wants a quote to replace a 15-year-old gas furnace at her house in Oakwood Village. It keeps shutting off on cold nights. She would like a callback today after 3pm.

Follow-up SMS Delivered

Sent to (416) 555-0142 after the call

Hi Sarah, thanks for calling Lakeshore Plumbing & Heating. Dan will call you back after 3pm today about your furnace quote. [via Jodie AI]

What callers get

HVAC companies

"Hi Sarah, Dan will call you back after 3 p.m. today about your furnace quote." She knows someone wrote it down.

Jodie for HVAC companies Real estate agents

"Thanks for calling about the 3-bedroom semi in Leslieville. The team will be in touch today to book a showing." The buyer has it in writing.

Jodie for real estate agents Cleaning companies

"Thanks for calling. We have your details for a move-out clean and will send a quote by tomorrow." That is one less reason to call around.

Jodie for cleaning companies

The details

What is sent: A recap of the call, or your own message. Either way, one text.
When: Right after an answered call ends.
Who gets it: The caller, on a Canadian cell. Landline callers can give her a cell number.
Limits: Up to 5 follow-up texts to the same person in a day.
Opt-outs: Callers can reply STOP, and Jodie stops texting them.
Delivery: Sending, Sent, Delivered or Not delivered, shown on each call.

Which plans include it

Basic does not include this feature C$99/month
Professional includes this feature C$199/month
Premium includes this feature C$399/month

Every feature is on during the 7-day free trial.

Compare plans

Follow-up texts: common questions

Can Jodie text callers after the call?

Yes. Turn on follow-up SMS and Jodie texts each caller when the call ends. She sends a recap or a message you wrote.

What does the follow-up text say?

Is this the same as missed call text back?

Can I write my own message?

Who gets the text?

Which plan includes follow-up texts?

Works well with

See every feature

Appointment booking

Books callers right into your calendar

Professional and Premium

Mobile app

Your calls, chats and Jodie on your phone

Every plan

Customer memory

Recognizes returning callers and remembers them

Every plan

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Never leave a caller wondering

Jodie picks up, gets the details and sends the caller a text to confirm.