Hey Jodie guides
Property Management guides
Practical advice for property management on handling calls, capturing leads, and winning more work.
Best answering service for property management: AI vs human vs voicemail vs in-house
Four ways to cover a property management phone line - AI receptionist, human answering service, voicemail, and an in-house hire - compared on maintenance triage, after-hours emergency routing, 24/7 coverage, and the real monthly bill.
Best property management software in Canada (2026)
A vendor-neutral roundup of the best property management software for Canadian rental managers and portfolio landlords in 2026, picked by the job it does: leasing, rent collection, maintenance, compliance and owner reporting, plus the one job none of them do.
After-hours call handling for property managers: a triage playbook
The out-of-hours system most vendors skip: a triage decision tree for tenant emergencies, when to dispatch a contractor, how to script the message, and why night-time call capture keeps your owners.
Property management fees in Canada: setting your rate and packaging it
How Canadian property managers set fees: percentage of rent vs flat fee vs leasing fee, benchmarks by service tier, and packaging that wins owners without looking like hidden charges.
Explore other trades
Real Estate Agents
Buyer inquiries move fast. Jodie answers every call before they move on to the next agent.
Locksmiths
Lockout calls go to whoever answers first. Jodie picks up in seconds, before your competitors even check voicemail.
Plumbers
Furnace dies in January? Jodie takes the call, books the job, and lets you sleep until the truck is needed.
Electricians
Emergency calls and new job requests answered instantly, even when you have both hands in a breaker panel.
HVAC Companies
From broken boilers in winter to AC installs in summer, Jodie keeps your phone covered all year round.
Roofers
Ice dam and storm damage calls pile up when you're on a job. Jodie captures every lead while you're up on the roof.
Pest Control
Mice in the walls and carpenter ants in the deck framing pile up fast. Jodie picks up so you can pick up the job.
Dental Offices
New patient calls and insurance questions answered right away. No hold music, no missed appointments.