Call diversion QR code generator
Pick your network, Spark or One NZ, or paste any diversion code, and get a QR code that diverts your calls when it is scanned. Download it as a PNG or copy it into a document, a staff handbook or a sticker for the office phone.
Not listed? Use the tab, or find your network on our call diversion codes pages.
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How a call diversion QR code works
You switch on call diversion by dialling a short code from the phone itself. On a Spark mobile that is *21* then the number and *11#, and on a One NZ mobile it is **21* then the number in +64 form and #. These codes are fiddly to type and easy to get wrong. A QR code holds the exact code, so anyone can set up the diversion by scanning it.
Pick Spark or One NZ and your service, or switch to Custom code and paste the code you already use.
Divert only the calls you do not answer, calls when you are busy or unreachable, or every call.
Type the number calls should go to. The tool writes it the way your network needs, such as +64.
Save the QR code as a PNG or copy it, then print it or share it. Scan it with the phone you want to divert.
Why put your diversion code in a QR code
Anyone on the team can switch it on
Stick the QR code on the office phone, the ute dashboard or in the staff handbook. Whoever locks up scans it and calls go where they should, with no codes to remember and no typos that divert calls to a wrong number.
Divert missed calls somewhere that answers
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Frequently asked questions
Can a QR code set up call diversion? +
Yes, on most phones. The QR code holds your network's diversion code as a phone link. On Android, scanning it opens the Phone app with the code typed in, so you only press call. On iPhone, Apple blocks phone links that contain * or #, so choose Plain text: the camera shows the code, and you copy it into the keypad.
Why does the QR code not dial on my iPhone? +
iPhones will not open the dialler for a link that contains * or #, and mobile diversion codes all use them. Choose Plain text under QR code opens. Scanning then shows the code, which you copy, paste into the Phone keypad and call.
Which diversion code should I use? +
For most businesses, divert the calls you do not answer, so your phone rings first and only missed calls move on. On a Spark mobile that is *61* then the number and *11#. Diverting all calls sends every call straight on and your phone never rings. Pick your network and the tool uses the exact code it publishes.
Do I need +64 in the number? +
One NZ mobile asks for the number in +64 form, while Spark mobile and One NZ home phone take the number as you would dial it. Type the number either way and the tool writes it in the form your network needs.
Is my phone number stored anywhere? +
No. The QR code is made in your browser. The number you type is not sent to us, and if you open the tool from a link with a number in it, the number is removed from the address bar once it has been read.
My network is not in the list. Can I still make a QR code? +
Yes. Use the Custom code tab and type the code exactly as you would dial it, including the number. Some providers, such as 2degrees, use phone settings or an online account instead of codes, and those cannot be put in a QR code.
How do I turn call diversion off again? +
Dial your network's turn-off code from the same phone. The tool shows it under the QR code when you pick a network. On a One NZ mobile, ##002# cancels every diversion at once. On a Spark mobile, #21**11# turns off diverting all calls, and on a One NZ home phone it is *73.
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