Canadian cell phone network Checked September 2026
Freedom Mobile call forwarding codes
To forward calls you don't answer on Freedom Mobile, dial *61*, the 10-digit number, then #. Use *21* to forward every call, and #61# or #21# to turn it off.
- Free on every phone plan
- Canadian numbers only
- Enter a 10-digit number
*61*5550100123#Dial it from the phone you want to forward, then wait for the confirmation.
- Turn off
All Freedom Mobile call forwarding codes
Replace NUMBER with the number you want calls to go to.
| Forward calls | Turn on | Turn off |
|---|---|---|
| No answer | *61*NUMBER#
Off: #61# | #61# |
| Busy | *67*NUMBER#
Off: #67# | #67# |
| Unreachable | *62*NUMBER#
Off: #62# | #62# |
| All calls | *21*NUMBER#
Off: #21# | #21# |
- Cost: Call forwarding is free when used within the Freedom and Nationwide networks.
- Calls can only be forwarded to another Canadian phone number.
How to forward calls on Freedom Mobile
- 1
Check when calls will forward
This code sends calls you do not answer to the destination number.
- 2
Dial the code
From your Freedom Mobile cell phone, dial *61*NUMBER#, replacing NUMBER with the number calls should go to.
- 3
Check the result
Follow any prompts on your phone. If the request is rejected, check the instructions for your service before trying again.
- 4
Test it
Ring your number from another phone without answering it. Check that the destination receives the call. To turn it off later, dial #61#.
How to turn off call forwarding on Freedom Mobile
Dial the code that matches the forward you set up. Calls go back to ringing your phone as normal.
- No answer
-
#61# - Busy
-
#67# - Unreachable
-
#62# - All calls
-
#21#
What to know about call forwarding on Freedom Mobile
Included in Call Control
Call forwarding is one of six Call Control services every Freedom Mobile phone plan gets, alongside caller ID, missed call alerts, call waiting, call hold and conference calling. There is nothing to add to your plan before you dial the code.
Forwarding while you travel
Abroad, busy, no-reply and unreachable forwarding can add charges for calls sent back to Canada from where you are roaming. Unconditional forwarding with *21* adds no extra charge while roaming, so it is the cheaper choice on a trip.
Getting voicemail back
Forwarding replaces Freedom voicemail for the conditions you set. To restore it, forward busy, no reply and not reachable back to the Freedom voicemail number, +1 647-700-1778.
Forward calls from your phone's settings
Your phone may also offer call forwarding in its settings, depending on your device and plan. The iPhone Call Forwarding switch sends every call on. Use a supported no-answer option if you want your phone to ring first.
iPhone
- Open Settings, then Apps, then Phone (on older iOS, Settings then Phone).
- Tap Call Forwarding and switch it on. If you use two SIMs, choose your business line first.
- Tap Forward To and enter the number calls should go to.
- Go back. A forwarding icon shows in the status bar while it is on.
Android
- Open the Phone app, tap the three-dot menu, then Settings.
- Tap Calls (or Supplementary services, depending on the phone), then Call forwarding.
- Choose When unanswered so your phone rings first and only missed calls move on.
- Enter the number, tap Turn on, and pick the right SIM if asked.
If the code doesn't work
"Connection problem or invalid MMI code"
The network did not accept the request. Check you have signal, turn off Wi-Fi calling and airplane mode, then dial the code again exactly as shown.
"Setting activation failed" or "unsuccessful"
The network refused the divert. Some plans block diverts to other numbers, and some networks want the number in international form. Check the notes on this page, or set it up in your phone settings instead.
Calls still go to voicemail
Voicemail is itself a divert, and only one can be active for each condition. Setting a new divert replaces the voicemail one. If calls still reach voicemail, cancel all diverts and set yours again.
Freedom Mobile call forwarding questions
Is call forwarding free on Freedom Mobile?
Yes, within the Freedom and Nationwide networks. It is part of the Call Control package on every phone plan. Conditional forwarding while roaming abroad can add charges for calls back to Canada.
How do I turn off call forwarding on Freedom Mobile?
Dial #21# for all calls, #61# for no reply, #67# for busy or #62# for not reachable.
How do I forward calls from Freedom Mobile to another number?
Dial *21*, the 10-digit number, then # to forward all calls. To forward only calls you do not answer, dial *61* instead. The number must be Canadian.
How do I get my Freedom Mobile voicemail back after forwarding?
Forward busy, no reply and not reachable calls back to the Freedom voicemail number, +1 647-700-1778.
Sources
Checked in September 2026 against the official pages below. Networks change codes and prices, so if something here stops working, their page is the final word.
