Canadian carrier Checked September 2026
How to forward calls on Videotron
On Videotron Home Phone, dial *72 and the number to forward every call, and *73 to turn it off. Videotron publishes no dial codes for mobile: turn call forwarding on in your phone's call settings.
- Mobile: $0.75 a minute or $5 a month
- Needs a VoLTE phone and SIM
- Home phone: $6 a month option
- Pick up the phone and dial
*72 - Dial the number calls should go to
5550100123 - If someone answers, stay on the line for about five seconds until you hear two beeps, then hang up
- If no one answers, hang up and repeat the first two steps, which turns forwarding on anyway
Dial it from the landline, then listen for the confirmation.
- Turn off
- Check it's on
All Videotron call forwarding codes
Replace NUMBER with the number you want calls to go to.
Home Phone
| Forward calls | Turn on | Turn off |
|---|---|---|
| All calls |
*73 | *73 |
- Cost: The Call Forwarding (*72) option is $6.00 a month, or free with the Plus plan.
- Forwards all calls only, to a number in North America.
- Your home phone rings briefly before each call is forwarded.
Mobile
Videotron: call forwarding on mobile
- Cost: There is no cost to set it up. Each forwarded call that is answered or reaches voicemail costs $0.75 a minute, unless you add the Call Forwarding mobile option for $5 a month for unlimited use at a fixed rate.
- Your phone and SIM card must support VoLTE for Videotron to turn forwarding on or change it.
- You can forward calls only to Canadian or US numbers.
- There are no roaming charges for forwarding while roaming; forwarded calls are billed as if you were in your local calling area.
How to forward calls on Videotron
- 1
Check when calls will forward
This code sends all incoming calls to the destination number.
- 2
Dial the code
Pick up the phone and dial: *72. Dial the number calls should go to: NUMBER. If someone answers, stay on the line for about five seconds until you hear two beeps, then hang up. If no one answers, hang up and repeat the first two steps, which turns forwarding on anyway.
- 3
Check the result
Follow any prompts on your phone. If the request is rejected, check the instructions for your service before trying again.
- 4
Test it
Ring your number from another phone. Check that the destination receives the call. To turn it off later, dial *73.
How to turn off call forwarding on Videotron
Dial the code that matches the forward you set up. Calls go back to ringing your phone as normal.
Home Phone
- All calls
-
*73
How to check call forwarding is on
Dial the check code and the network tells you whether that forward is on.
Home Phone
- All calls
-
*72
What to know about call forwarding on Videotron
When the $5 mobile option pays for itself
At $0.75 a minute, the $5 a month Call Forwarding mobile option costs less once you forward more than 6 minutes a month. It covers calls that reach voicemail too, since Videotron charges for every forwarded call that is answered or triggers voicemail. Long distance minutes come out of your long distance plan.
Getting mobile voicemail back
Forwarding replaces Videotron voicemail. To restore it, set Forward when busy, Forward when unanswered and Forward when unreachable to 1-514-424-2302.
Checking the home phone
On Videotron Home Phone, dialling *72 on its own tells you whether forwarding is on: a rapid tone, like a busy signal, means it is. Dial *73 to turn it off; two beeps confirm it.
Forward calls from your phone's settings
Use the phone settings supported by your plan. The menu names vary by device. The iPhone Call Forwarding switch sends every call on, so your phone will not ring first.
iPhone
- Open Settings, then Apps, then Phone (on older iOS, Settings then Phone).
- Tap Call Forwarding and switch it on. If you use two SIMs, choose your business line first.
- Tap Forward To and enter the number calls should go to.
- Go back. A forwarding icon shows in the status bar while it is on.
Android
- Open the Phone app, tap the three-dot menu, then Settings.
- Tap Calls (or Supplementary services, depending on the phone), then Call forwarding.
- Choose When unanswered so your phone rings first and only missed calls move on.
- Enter the number, tap Turn on, and pick the right SIM if asked.
Videotron call forwarding questions
How do I forward calls on my Videotron cell phone?
Videotron does not publish codes. On iPhone, go to Settings, Apps, Phone, Call Forwarding. On Android, open the Phone app, Settings, then Supplementary services or Calls, and Call Forwarding. Your phone and SIM must support VoLTE.
Is call forwarding free on Videotron?
Setting it up is free, but each forwarded mobile call costs $0.75 a minute unless you add the $5 a month Call Forwarding option. On Home Phone, the Call Forwarding option is $6 a month, or free with the Plus plan.
How do I turn off call forwarding on my Videotron home phone?
Pick up the phone and dial *73. Two beeps confirm that forwarding is off.
How do I get my Videotron voicemail back?
Set Forward when busy, Forward when unanswered and Forward when unreachable to 1-514-424-2302 in your phone call settings.
Can Videotron forward calls to a number outside Canada?
From a Videotron mobile, only to US numbers: Videotron allows Canadian or US numbers only. Home Phone forwarding goes to any number in North America.
Sources
Checked in September 2026 against the official pages below. Networks change codes and prices, so if something here stops working, their page is the final word.
