Canadian cell phone network Checked September 2026
Public Mobile call forwarding codes
To forward calls you don't answer on Public Mobile, dial *61*, the 10-digit number, then #. Use *21* to forward every call, and #61# or #21# to turn it off.
- Enter a 10-digit number
- Turn off with #21#, #61#, #67# or #62#
- Timed option with *004*
*61*5550100123#Dial it from the phone you want to forward, then wait for the confirmation.
- Turn off
All Public Mobile call forwarding codes
Replace NUMBER with the number you want calls to go to.
| Forward calls | Turn on | Turn off |
|---|---|---|
| No answer | *61*NUMBER#
Off: #61# | #61# |
| Busy | *67*NUMBER#
Off: #67# | #67# |
| Unreachable | *62*NUMBER#
Off: #62# | #62# |
| All calls | *21*NUMBER#
Off: #21# | #21# |
How to forward calls on Public Mobile
- 1
Check when calls will forward
This code sends calls you do not answer to the destination number.
- 2
Dial the code
From your Public Mobile cell phone, dial *61*NUMBER#, replacing NUMBER with the number calls should go to.
- 3
Check the result
Follow any prompts on your phone. If the request is rejected, check the instructions for your service before trying again.
- 4
Test it
Ring your number from another phone without answering it. Check that the destination receives the call. To turn it off later, dial #61#.
How to turn off call forwarding on Public Mobile
Dial the code that matches the forward you set up. Calls go back to ringing your phone as normal.
- No answer
-
#61# - Busy
-
#67# - Unreachable
-
#62# - All calls
-
#21#
What to know about call forwarding on Public Mobile
Forwarding after a set time
Public Mobile also lists a Variable code that forwards calls once they have gone unanswered for a set time: *004*, the 10-digit number, **, the number of seconds, then #. Its own example is *004*6472220000**5#, and #004# turns it off. Public Mobile does not say which values it accepts, so if a longer time is refused, use *61* instead.
Typing the number
Use the 10-digit number straight after the code, with no spaces, as in Public Mobile's example *21*6472220000#, then press Send.
Forward calls from your phone's settings
Your phone may also offer call forwarding in its settings, depending on your device and plan. The iPhone Call Forwarding switch sends every call on. Use a supported no-answer option if you want your phone to ring first.
iPhone
- Open Settings, then Apps, then Phone (on older iOS, Settings then Phone).
- Tap Call Forwarding and switch it on. If you use two SIMs, choose your business line first.
- Tap Forward To and enter the number calls should go to.
- Go back. A forwarding icon shows in the status bar while it is on.
Android
- Open the Phone app, tap the three-dot menu, then Settings.
- Tap Calls (or Supplementary services, depending on the phone), then Call forwarding.
- Choose When unanswered so your phone rings first and only missed calls move on.
- Enter the number, tap Turn on, and pick the right SIM if asked.
If the code doesn't work
"Connection problem or invalid MMI code"
The network did not accept the request. Check you have signal, turn off Wi-Fi calling and airplane mode, then dial the code again exactly as shown.
"Setting activation failed" or "unsuccessful"
The network refused the divert. Some plans block diverts to other numbers, and some networks want the number in international form. Check the notes on this page, or set it up in your phone settings instead.
Calls still go to voicemail
Voicemail is itself a divert, and only one can be active for each condition. Setting a new divert replaces the voicemail one. If calls still reach voicemail, cancel all diverts and set yours again.
Public Mobile call forwarding questions
How do I forward calls on Public Mobile?
Dial *21*, the 10-digit number, then # and press Send to forward all calls. To forward only calls you do not answer, use *61* instead.
How do I turn off call forwarding on Public Mobile?
Dial #21# for all calls, #61# for no reply, #67# for busy or #62# for not reachable.
Can I choose how long my Public Mobile phone rings before forwarding?
Public Mobile lists a Variable code: *004*, the 10-digit number, **, the number of seconds, then #. Its example uses 5 seconds, and #004# turns it off.
How do I forward calls from Public Mobile when my phone is busy?
Dial *67*, the 10-digit number, then #. Dial #67# to turn it off.
Sources
Checked in September 2026 against the official pages below. Networks change codes and prices, so if something here stops working, their page is the final word.
