Canadian cell phone network Checked September 2026
Koodo call forwarding codes
To forward calls you don't answer on Koodo, dial *61*, the area code and number, then #. Use *21* to forward every call, and #61# or #21# to turn it off.
- $5 a month add-on
- $0.60 a minute without it
- Prepaid: unreachable only
*61*5550100123#Dial it from the phone you want to forward, then wait for the confirmation.
- Turn off
All Koodo call forwarding codes
Replace NUMBER with the number you want calls to go to.
| Forward calls | Turn on | Turn off |
|---|---|---|
| No answer | *61*NUMBER#
Off: #61# | #61# |
| Busy | *67*NUMBER#
Off: #67# | #67# |
| Unreachable | *62*NUMBER#
Off: #62# | #62# |
| All calls | *21*NUMBER#
Off: #21# | #21# |
- Cost: Call Forwarding can be added to your account for $5 a month in Self Serve. The pay-per-use rate for call forwarding is $0.60 a minute.
- Only unreachable forwarding can be used on Prepaid. Prepaid accounts don't have unconditional forwarding.
- You can forward to any Canadian, US or Caribbean number in 10-digit form, but not to international numbers.
How to forward calls on Koodo
- 1
Check when calls will forward
This code sends calls you do not answer to the destination number.
- 2
Dial the code
From your Koodo cell phone, dial *61*NUMBER#, replacing NUMBER with the number calls should go to.
- 3
Check the result
Follow any prompts on your phone. If the request is rejected, check the instructions for your service before trying again.
- 4
Test it
Ring your number from another phone without answering it. Check that the destination receives the call. To turn it off later, dial #61#.
How to turn off call forwarding on Koodo
Dial the code that matches the forward you set up. Calls go back to ringing your phone as normal.
- No answer
-
#61# - Busy
-
#67# - Unreachable
-
#62# - All calls
-
#21#
What to know about call forwarding on Koodo
When the $5 add-on pays for itself
Without the add-on, every forwarded minute costs $0.60, so the $5 add-on works out cheaper once you forward more than 8 minutes a month. You add it yourself in Self Serve.
Typing the code
Enter the code, then the area code and number, then #, and press Send. Koodo's own example is *21*416-123-4567#.
Forward calls from your phone's settings
Your phone may also offer call forwarding in its settings, depending on your device and plan. The iPhone Call Forwarding switch sends every call on. Use a supported no-answer option if you want your phone to ring first.
iPhone
- Open Settings, then Apps, then Phone (on older iOS, Settings then Phone).
- Tap Call Forwarding and switch it on. If you use two SIMs, choose your business line first.
- Tap Forward To and enter the number calls should go to.
- Go back. A forwarding icon shows in the status bar while it is on.
Android
- Open the Phone app, tap the three-dot menu, then Settings.
- Tap Calls (or Supplementary services, depending on the phone), then Call forwarding.
- Choose When unanswered so your phone rings first and only missed calls move on.
- Enter the number, tap Turn on, and pick the right SIM if asked.
If the code doesn't work
"Connection problem or invalid MMI code"
The network did not accept the request. Check you have signal, turn off Wi-Fi calling and airplane mode, then dial the code again exactly as shown.
"Setting activation failed" or "unsuccessful"
The network refused the divert. Some plans block diverts to other numbers, and some networks want the number in international form. Check the notes on this page, or set it up in your phone settings instead.
Calls still go to voicemail
Voicemail is itself a divert, and only one can be active for each condition. Setting a new divert replaces the voicemail one. If calls still reach voicemail, cancel all diverts and set yours again.
Koodo call forwarding questions
How do I forward calls from my Koodo phone to another number?
Dial *21*, the area code and number, then # and press Send to forward all calls. To forward only calls you don't answer, use *61* instead.
How do I turn off call forwarding on Koodo?
Dial #21# for all calls, #61# for no reply, #67# for busy or #62# for unreachable.
Is call forwarding free on Koodo?
No. It is a $5 a month add-on you can add in Self Serve. Without the add-on, forwarding is charged at $0.60 a minute.
Can I use call forwarding on Koodo Prepaid?
Only for unreachable calls, when your phone is off or has no signal. All-calls, busy and no-reply forwarding are not available on Prepaid.
Can Koodo forward calls to an international number?
No. Koodo forwards to North American numbers only, which covers Canada, the US and the Caribbean.
Sources
Checked in September 2026 against the official pages below. Networks change codes and prices, so if something here stops working, their page is the final word.
