AI Receptionist for Dental Practices

Jodie is £49 a month on the Basic plan, and that covers unlimited minutes, so a week of toothache calls costs the same as a quiet one. For the rest of the market, prices read off each provider site in August 2026: Voco starts at £49 a month for 75 calls and 75p for each call after that, with a default £20 spend cap that puts the worst month at £69; the most popular Posh virtual receptionist tier is £128 a month for 100 receptionist minutes and £1.35 a minute after that, before VAT; and ViveoAI, which only does dentistry, starts at £349 per practice per month for 500 minutes. The shape matters more than the headline figure: a metered plan costs you most in the month your phone is busiest. Our dental answering service options guide compares the choices, including hiring, in full.

Yes. Jodie understands terms like crown, bridge, root canal, extraction, hygienist appointment, and treatment plan. She asks appropriate follow-up questions that help your team triage and schedule effectively.

No. Jodie does not write into Software of Excellence or EXACT, Dentally, R4, Carestack or Systems for Dentists, and there is no dental practice management integration behind her today. What she does is take the booking request on the call - who is ringing, what for, how urgent, which dentist or hygienist they usually see, NHS or private - and send it to the desk by text and email, so your team puts it in the diary using the same judgement they would use on the phone. Taking bookings is a Professional plan feature at £99 a month; writing into the patient record is not something she does on any plan. If the thing you need is an appointment appearing in EXACT without anyone typing it, better you know now that we are not that.

Jodie handles unlimited calls at the same time. During a busy morning clinic when your receptionist is tied up, every single caller still speaks to someone. No hold music, no voicemail.

Absolutely. Forward calls to Jodie during lunch breaks, staff holidays, or sick days. Patients always get through to someone, and you don't need to worry about temporary cover.

Jodie asks about the nature and urgency of the call. A patient with severe pain or a knocked-out tooth gets marked urgent so your team sees it immediately. Routine appointment requests and general enquiries are queued normally.

No. You just set up call forwarding on your practice phone line. It takes about two minutes and works with any phone system.

Yes. Many practices forward calls to Jodie after surgery hours, during weekends, and on bank holidays. Patients with emergencies always get through, and you start each morning with a clear list of calls to return.