Every property enquiry, straight into Rex

Through Zapier. Jodie has a "New Call" trigger that fires whenever a call finishes. You connect it to Rex's "Create Lead" action, so the caller details and call summary land in Rex automatically. You can add steps to create a note, build a match profile, apply tags, assign the lead and set a reminder.

In your Unassigned Leads, the same place any new enquiry lands. From there an agent can pick it up, or your Zap can assign it straight to sales or lettings. Buyer and applicant calls can also create a match profile so Rex pairs them with your listings.

Rex makes its Zapier connection available from its Starter plan upwards, and you will need a Zapier account to run the Zap. If you already use Zapier with Rex for anything else, Jodie slots in alongside it.

Yes. Jodie works out who is calling and why, then asks the right follow-up questions for that caller and tags the lead accordingly. A vendor gets different questions to a tenant, and the lead reaches Rex labelled so it routes to the right team.

A lead with the caller's name, phone, email and enquiry type. A note with a summary of the call. A match profile with area, bedrooms and budget for buyers and applicants. Plus tags, an assignment and a call-back reminder. You decide which of these your Zap creates.

Yes. Most agencies forward to Jodie only when the front desk is busy, when everyone is out on viewings, or after the office closes. Jodie fills the gaps, and every one of those calls still ends up in Rex.

It does. Landlord and tenant enquiries create lettings leads, and after-hours maintenance calls create a note against the property with a reminder for your property managers, flagged as urgent when it needs same-day attention.

An afternoon. Point your call forwarding at Jodie, tell her about your agency and your listings, and connect the Zap to Rex. There is no integration build and you do not need IT support.