Jodie - AI Answering Service
Max Feller

Max Feller

Co-Founder

Max Feller is a co-founder of Hey Jodie, where he leads growth and makes sure an AI that never misses a call reaches the trades and small businesses that need it most.

Before Hey Jodie, Max spent years at the heart of the local-services economy at Bark.com, one of the world's largest marketplaces connecting customers with local professionals. Working across growth and product as the business scaled internationally, he saw at enormous scale exactly how local businesses win and lose work, and how often a single missed enquiry is the whole difference between a booked job and a customer who simply calls the next name on the list. That insight is a big part of why Hey Jodie exists.

He has also co-founded and scaled his own data and analytics products, and brings that builder-and-marketer mix to Hey Jodie. He writes about winning more work, getting found online, and turning every enquiry into a booked job.

Guides by Max Feller

Comparison7 min read

Best Answering Service with CRM Integration in New Zealand (2026)

An honest, transparently-priced guide to choosing the best answering service that integrates with your CRM in New Zealand, with real NZD costs, how each approach syncs calls into HubSpot, Salesforce and the tools you run, and how to choose between human and AI.

Comparison8 min read

Best Answering Service for Multi-Location Businesses in New Zealand (2026)

An honest, transparently-priced guide to choosing the best answering service for a New Zealand business running multiple locations, with real NZD costs, how call routing works across sites, and how to choose between human and AI.

Comparison8 min read

The best real estate agent software in New Zealand for 2026

A vendor-neutral guide to the software a New Zealand real estate agency actually needs in 2026, organised by job rather than brand, with the well-known tools in each category and who they suit.

A mobile phone showing missed calls resting on a folder of property details on a car passenger seat
Cost7 min read

What missed calls really cost real estate agents

No agent ever sees the listings that slipped away while the phone rang out. Here is the honest maths on what a missed enquiry costs, plus a simple sum you can run on your own numbers.

Comparison7 min read

Best Answering Service for Small Business in New Zealand (2026)

An honest, transparently-priced guide to the best answering services and virtual receptionists for New Zealand small businesses, with real NZD costs and how to choose between human and AI.

A plumber checking a job-management app on a tablet in the front of their work ute
Comparison8 min read

The best software every plumber needs in 2026

There is no single best plumbing software. Here is an honest, vendor-neutral guide to the categories a plumbing business actually needs, the tools worth knowing, and how to choose without overpaying.

A relaxed homeowner on their phone at the kitchen table after a plumbing repair in a New Zealand home
Operations6 min read

How to get more Google reviews as a plumber and turn them into jobs

A practical, plumber-specific system for getting more Google reviews: when to ask, how to make it one tap, how to reply to every review, and how those reviews turn into booked work.

A New Zealand plumber answering a customer call and jotting the job details on a notepad in the cab of their work ute
Comparison5 min read

Answering service vs voicemail vs a hired receptionist for plumbers

Voicemail, a callback habit, a hired receptionist, or an AI answering service. A straight-talking look at what each one really costs a New Zealand plumber and which one comes out ahead.