Australian mobile network Checked September 2026
Belong call diversion codes
Belong runs on the Telstra network, so to divert calls you don't answer, dial **61*, the number with its area code, then *11#. Dial ##61# to turn it off.
- Runs on the Telstra network
- Forwards to Australian mobiles and landlines
- Roaming diverts use call minutes
**61*0491570006*11#Dial it from the phone you want to forward, then wait for the confirmation.
- Turn off
- Check it's on
All Belong call diversion codes
Replace NUMBER with the number you want calls to go to.
| Divert calls | Turn on | Turn off |
|---|---|---|
| No answer | **61*NUMBER*11#
Off: ##61# | ##61# |
| Busy | **67*NUMBER*11#
Off: ##67# | ##67# |
| Unreachable | **62*NUMBER*11#
Off: ##62# | ##62# |
| All calls | **21*NUMBER*11#
Off: ##21# | ##21# |
- You can forward calls to a standard Australian mobile or landline number while your service is active.
- When you are roaming with conditional forwarding on, forwarded calls use your call minutes.
- These are the codes published by Telstra, the network Belong runs on.
How to divert calls on Belong
- 1
Check when calls will divert
This code sends calls you do not answer to the destination number.
- 2
Dial the code
From your Belong mobile, dial **61*NUMBER*11#, replacing NUMBER with the number calls should go to.
- 3
Check the result
Follow any prompts on your phone. If the request is rejected, check the instructions for your service before trying again.
- 4
Test it
Ring your number from another phone without answering it. Check that the destination receives the call. To turn it off later, dial ##61#.
How to turn off call diversion on Belong
Dial the code that matches the divert you set up. Calls go back to ringing your phone as normal.
- No answer
-
##61# - Busy
-
##67# - Unreachable
-
##62# - All calls
-
##21#
How to check call diversion is on
Dial the check code and the network tells you whether that divert is on.
- No answer
-
*#61# - Busy
-
*#67# - Unreachable
-
*#62# - All calls
-
*#21#
What to know about call diversion on Belong
Why these are Telstra codes
Belong is a division of Telstra and runs on the Telstra Wholesale Mobile Network. Belong does not publish its own diversion codes, so the codes on this page are Telstra's.
Forwarding while overseas
If you are roaming with conditional forwarding switched on (no answer, busy or unreachable), every forwarded call uses your call minutes. Belong recommends turning call forwarding off, or switching to forwarding all calls, before you travel.
Divert calls from your phone's settings
Your phone may also offer call forwarding in its settings, depending on your device and plan. The iPhone Call Forwarding switch sends every call on. Use a supported no-answer option if you want your phone to ring first.
iPhone
- Open Settings, then Apps, then Phone (on older iOS, Settings then Phone).
- Tap Call Forwarding and switch it on. If you use two SIMs, choose your business line first.
- Tap Forward To and enter the number calls should go to.
- Go back. A forwarding icon shows in the status bar while it is on.
Android
- Open the Phone app, tap the three-dot menu, then Settings.
- Tap Calls (or Supplementary services, depending on the phone), then Call forwarding.
- Choose When unanswered so your phone rings first and only missed calls move on.
- Enter the number, tap Turn on, and pick the right SIM if asked.
If the code doesn't work
"Connection problem or invalid MMI code"
The network did not accept the request. Check you have signal, turn off Wi-Fi calling and aeroplane mode, then dial the code again exactly as shown.
"Setting activation failed" or "unsuccessful"
The network refused the divert. Some plans block diverts to other numbers, and some networks want the number in international form. Check the notes on this page, or set it up in your phone settings instead.
Calls still go to voicemail
Voicemail is itself a divert, and only one can be active for each condition. Setting a new divert replaces the voicemail one. If calls still reach voicemail, cancel all diverts and set yours again.
Belong call diversion questions
How do I forward calls on Belong?
Dial ** then the code (61 for no answer, 67 for busy, 62 for unreachable or 21 for all calls), then *, the number with its area code, then *11# and press Call. You can also turn on call forwarding in your phone settings.
How do I turn off call forwarding on Belong?
Dial ## then the code and #, for example ##61# for no answer or ##21# for all calls.
Which numbers can I forward my Belong mobile to?
Belong's terms say that while your service is active, you can forward calls to a standard Australian mobile or landline number.
Does call forwarding use my minutes when I am overseas?
Yes, if conditional forwarding is on. Belong says forwarded calls use your call minutes while roaming and recommends turning forwarding off or setting it to forward all calls.
How do I check if call forwarding is on with Belong?
Dial *#61# to check the no-answer divert or *#21# to check the all-calls divert.
Sources
Checked in September 2026 against the official pages below. Networks change codes and prices, so if something here stops working, their page is the final word.
