Australian provider Checked September 2026
iiNet call diversion codes
To divert calls you don't answer on iiNet Mobile, dial **61*, the number, then #. Dial #61# to turn it off, or ##002# to cancel every diversion. iiNet home phones are set up in Toolbox instead.
- Cancel all with ##002#
- nbn Phone: set in Toolbox
- Standard call costs may apply
**61*0491570006#Dial it from the phone you want to forward, then wait for the confirmation.
- Turn off
- Check it's on
All iiNet call diversion codes
Replace NUMBER with the number you want calls to go to.
Mobile
| Divert calls | Turn on | Turn off |
|---|---|---|
| No answer | **61*NUMBER#
Off: #61# | #61# |
| Busy | **67*NUMBER#
Off: #67# | #67# |
| Unreachable | **62*NUMBER#
Off: #62# | #62# |
| All calls | **21*NUMBER#
Off: #21# | #21# |
- Cost: Standard call costs may apply when any call is forwarded to a new destination, excluding voicemail.
nbn Phone (VoIP)
- Cost: Standard call costs apply when any call forwarding feature forwards a call to a new destination.
- All call forwarding features are off by default.
How to divert calls on iiNet
- 1
Check when calls will divert
This code sends calls you do not answer to the destination number.
- 2
Dial the code
From your iiNet mobile, dial **61*NUMBER#, replacing NUMBER with the number calls should go to.
- 3
Check the result
Follow any prompts on your phone. If the request is rejected, check the instructions for your service before trying again.
- 4
Test it
Ring your number from another phone without answering it. Check that the destination receives the call. To turn it off later, dial #61#.
How to turn off call diversion on iiNet
Dial the code that matches the divert you set up. Calls go back to ringing your phone as normal.
Mobile
- No answer
-
#61# - Busy
-
#67# - Unreachable
-
#62# - All calls
-
#21# - Every divert at once
-
##002#
How to check call diversion is on
Dial the check code and the network tells you whether that divert is on.
Mobile
- No answer
-
*#61# - Busy
-
*#67# - Unreachable
-
*#62# - All calls
-
*#21#
What to know about call diversion on iiNet
Changing the mobile ring time
iiNet Mobile lets you extend the ring time to a maximum of 30 seconds, in 5 second steps. iiNet publishes the code as **61*121** followed by the seconds and #, for example **61*121**30#. That code contains 121, the voicemail number, and iiNet does not publish a version that sets a different number and a ring time together.
nbn Phone, VDSL2 Phone and FTTB Phone
iiNet's VoIP guide covers all its current VoIP home phone services, including nbn Phone, VDSL2 Phone and FTTB Phone, so the Toolbox steps above work for each of them. You can forward always, when busy or when calls are not answered.
Runs on the Vodafone network
iiNet Mobile runs on the Vodafone network, and its diversion codes match the ones Vodafone publishes, including the single # turn-off codes such as #61#.
Divert calls from your phone's settings
Your phone may also offer call forwarding in its settings, depending on your device and plan. The iPhone Call Forwarding switch sends every call on. Use a supported no-answer option if you want your phone to ring first.
iPhone
- Open Settings, then Apps, then Phone (on older iOS, Settings then Phone).
- Tap Call Forwarding and switch it on. If you use two SIMs, choose your business line first.
- Tap Forward To and enter the number calls should go to.
- Go back. A forwarding icon shows in the status bar while it is on.
Android
- Open the Phone app, tap the three-dot menu, then Settings.
- Tap Calls (or Supplementary services, depending on the phone), then Call forwarding.
- Choose When unanswered so your phone rings first and only missed calls move on.
- Enter the number, tap Turn on, and pick the right SIM if asked.
If the code doesn't work
"Connection problem or invalid MMI code"
The network did not accept the request. Check you have signal, turn off Wi-Fi calling and aeroplane mode, then dial the code again exactly as shown.
"Setting activation failed" or "unsuccessful"
The network refused the divert. Some plans block diverts to other numbers, and some networks want the number in international form. Check the notes on this page, or set it up in your phone settings instead.
Calls still go to voicemail
Voicemail is itself a divert, and only one can be active for each condition. Setting a new divert replaces the voicemail one. If calls still reach voicemail, cancel all diverts and set yours again.
iiNet call diversion questions
How do I forward calls on iiNet Mobile?
Dial **61* then the number and # to forward calls you do not answer, or **21* then the number and # to forward every call. Use **67* for busy and **62* for when your phone is unreachable.
How do I turn off call forwarding on iiNet?
On iiNet Mobile, dial #61# for no answer, #21# for all calls, or ##002# to cancel every diversion. On an iiNet nbn Phone, set the forwarding toggle to off in Toolbox.
Is call forwarding free on iiNet?
iiNet says standard call costs may apply when a call is forwarded to a new destination, unless it goes to voicemail. On its VoIP home phones, standard call costs apply to forwarded calls.
How do I forward my iiNet home phone?
Log in to Toolbox, select your VoIP service, then Settings. Turn on the forwarding type you want, enter the number and select Update.
How do I check if call forwarding is on with iiNet Mobile?
Dial *#61# to check the no-answer divert or *#21# to check the all-calls divert.
Sources
Checked in September 2026 against the official pages below. Networks change codes and prices, so if something here stops working, their page is the final word.
