Australian provider Checked September 2026
TPG call diversion codes
To divert calls you don't answer on TPG Mobile, dial **61*, the number, then #. Dial #61# to turn it off, or ##002# to cancel every diversion. TPG home phones are set up in My Account instead.
- Cancel all with ##002#
- Mobile: codes or My Account
- Home phone: My Account only
- Standard call costs may apply
**61*0491570006#Dial it from the phone you want to forward, then wait for the confirmation.
- Turn off
- Check it's on
All TPG call diversion codes
Replace NUMBER with the number you want calls to go to.
Mobile
| Divert calls | Turn on | Turn off |
|---|---|---|
| No answer | **61*NUMBER#
Off: #61# | #61# |
| Busy | **67*NUMBER#
Off: #67# | #67# |
| Unreachable | **62*NUMBER#
Off: #62# | #62# |
| All calls | **21*NUMBER#
Off: #21# | #21# |
- Cost: Standard call costs may apply when any call is forwarded, unless it is forwarded to voicemail.
Home phone
- Cost: Standard rates apply for all forwarded calls.
- You can only forward to an Australian number, not an international one.
- All forwarding types are off by default.
How to divert calls on TPG
- 1
Check when calls will divert
This code sends calls you do not answer to the destination number.
- 2
Dial the code
From your TPG mobile, dial **61*NUMBER#, replacing NUMBER with the number calls should go to.
- 3
Check the result
Follow any prompts on your phone. If the request is rejected, check the instructions for your service before trying again.
- 4
Test it
Ring your number from another phone without answering it. Check that the destination receives the call. To turn it off later, dial #61#.
How to turn off call diversion on TPG
Dial the code that matches the divert you set up. Calls go back to ringing your phone as normal.
Mobile
- No answer
-
#61# - Busy
-
#67# - Unreachable
-
#62# - All calls
-
#21# - Every divert at once
-
##002#
How to check call diversion is on
Dial the check code and the network tells you whether that divert is on.
Mobile
- No answer
-
*#61# - Busy
-
*#67# - Unreachable
-
*#62# - All calls
-
*#21#
What to know about call diversion on TPG
Changing the mobile ring time
TPG Mobile lets you extend the ring time to a maximum of 30 seconds, in 5 second steps. TPG publishes the code as **61*121** followed by the seconds and #, for example **61*121**30#. That code contains 121, the voicemail number, and TPG does not publish a version that sets a different number and a ring time together.
Setting it up in My Account
You can also manage mobile diversions online. Log in to My Account, go to Settings and select the + next to Call Forwarding. Switch on Divert All Calls, Divert if Busy, Divert if No Reply or Divert if Unreachable, select Edit, enter the number in Divert To and save. Changes can take up to 5 minutes.
Runs on the Vodafone network
TPG Mobile runs on the Vodafone network, and its diversion codes match the ones Vodafone publishes, including the single # turn-off codes such as #61#.
Divert calls from your phone's settings
Your phone may also offer call forwarding in its settings, depending on your device and plan. The iPhone Call Forwarding switch sends every call on. Use a supported no-answer option if you want your phone to ring first.
iPhone
- Open Settings, then Apps, then Phone (on older iOS, Settings then Phone).
- Tap Call Forwarding and switch it on. If you use two SIMs, choose your business line first.
- Tap Forward To and enter the number calls should go to.
- Go back. A forwarding icon shows in the status bar while it is on.
Android
- Open the Phone app, tap the three-dot menu, then Settings.
- Tap Calls (or Supplementary services, depending on the phone), then Call forwarding.
- Choose When unanswered so your phone rings first and only missed calls move on.
- Enter the number, tap Turn on, and pick the right SIM if asked.
If the code doesn't work
"Connection problem or invalid MMI code"
The network did not accept the request. Check you have signal, turn off Wi-Fi calling and aeroplane mode, then dial the code again exactly as shown.
"Setting activation failed" or "unsuccessful"
The network refused the divert. Some plans block diverts to other numbers, and some networks want the number in international form. Check the notes on this page, or set it up in your phone settings instead.
Calls still go to voicemail
Voicemail is itself a divert, and only one can be active for each condition. Setting a new divert replaces the voicemail one. If calls still reach voicemail, cancel all diverts and set yours again.
TPG call diversion questions
How do I forward calls on TPG Mobile?
Dial **61* then the number and # to forward calls you do not answer, or **21* then the number and # to forward every call. You can also turn on Call Forwarding in My Account under Settings.
How do I turn off call forwarding on TPG?
On TPG Mobile, dial #61# for no answer, #21# for all calls, or ##002# to cancel every diversion. On a TPG home phone, change the Call Forwarding/Diverting settings in the Service Control Panel in My Account.
Is call forwarding free on TPG?
TPG says standard call costs may apply when a mobile call is forwarded, unless it goes to voicemail. On TPG Voice home phones, standard rates apply to all forwarded calls.
How do I forward my TPG home phone?
Log in to My Account, open your NBN Digital Voice or nbn Home Phone service, then the Service Control Panel. Under Call Forwarding/Diverting, enter the number for all calls, no reply or busy.
Can I forward a TPG home phone to an overseas number?
No. TPG Voice can only forward calls to an Australian phone number.
Sources
Checked in September 2026 against the official pages below. Networks change codes and prices, so if something here stops working, their page is the final word.
