Australian mobile network Checked September 2026
Superloop call diversion codes
Superloop uses Telstra's network. The host network's published code **61*NUMBER*11# forwards unanswered calls; these are host-network instructions, so check with Superloop if the code is rejected.
- Telstra network codes
- Check plan charges with your provider
**61*0491570006*11#Dial it from the phone you want to forward, then wait for the confirmation.
- Turn off
All Superloop call diversion codes
Replace NUMBER with the number you want calls to go to.
| Divert calls | Turn on | Turn off |
|---|---|---|
| No answer | **61*NUMBER*11#
Off: ##61# | ##61# |
| Busy | **67*NUMBER*11#
Off: ##67# | ##67# |
| Unreachable | **62*NUMBER*11#
Off: ##62# | ##62# |
| All calls | **21*NUMBER*11#
Off: ##21# | ##21# |
- Superloop does not publish a complete set of its own codes for forwarding to another number. These are Telstra's published codes; if one is rejected, check with Superloop.
- These instructions are for Telstra-network Superloop mobile services. Older Optus-network services need their own instructions.
- These are the codes published by Telstra, the network Superloop runs on.
How to divert calls on Superloop
- 1
Check when calls will divert
This code sends calls you do not answer to the destination number.
- 2
Dial the code
From your Superloop mobile, dial **61*NUMBER*11#, replacing NUMBER with the number calls should go to.
- 3
Check the result
Follow any prompts on your phone. If the request is rejected, check the instructions for your service before trying again.
- 4
Test it
Ring your number from another phone without answering it. Check that the destination receives the call. To turn it off later, dial ##61#.
How to turn off call diversion on Superloop
Dial the code that matches the divert you set up. Calls go back to ringing your phone as normal.
- No answer
-
##61# - Busy
-
##67# - Unreachable
-
##62# - All calls
-
##21#
What to know about call diversion on Superloop
Whose codes are these?
The setup and cancellation codes come from Telstra's support page. Superloop controls availability and billing on your own plan, so host-network prices are not a price quote for your service.
Check older mobile services
Superloop distinguishes Telstra-network mobile services from older Optus services in its bundle terms. Check your network before using these codes; the brand name alone is not enough.
Divert calls from your phone's settings
Your phone may also offer call forwarding in its settings, depending on your device and plan. The iPhone Call Forwarding switch sends every call on. Use a supported no-answer option if you want your phone to ring first.
iPhone
- Open Settings, then Apps, then Phone (on older iOS, Settings then Phone).
- Tap Call Forwarding and switch it on. If you use two SIMs, choose your business line first.
- Tap Forward To and enter the number calls should go to.
- Go back. A forwarding icon shows in the status bar while it is on.
Android
- Open the Phone app, tap the three-dot menu, then Settings.
- Tap Calls (or Supplementary services, depending on the phone), then Call forwarding.
- Choose When unanswered so your phone rings first and only missed calls move on.
- Enter the number, tap Turn on, and pick the right SIM if asked.
If the code doesn't work
"Connection problem or invalid MMI code"
The network did not accept the request. Check you have signal, turn off Wi-Fi calling and aeroplane mode, then dial the code again exactly as shown.
"Setting activation failed" or "unsuccessful"
The network refused the divert. Some plans block diverts to other numbers, and some networks want the number in international form. Check the notes on this page, or set it up in your phone settings instead.
Calls still go to voicemail
Voicemail is itself a divert, and only one can be active for each condition. Setting a new divert replaces the voicemail one. If calls still reach voicemail, cancel all diverts and set yours again.
Superloop call diversion questions
How do I divert calls on Superloop?
The host network publishes **61*NUMBER*11#. Replace NUMBER with the destination number and press Call. If your line rejects it, ask Superloop to confirm its supported procedure.
How do I turn off Superloop call forwarding?
Use the cancellation code for the forwarding type you enabled. For the first type listed above, the host network code is ##61#. Confirm voicemail afterwards.
Are these Superloop's own codes?
No. They are published by host network Telstra. Availability can depend on your Superloop service.
Does Superloop charge for diverted calls?
Check your own plan with Superloop. The host network's retail forwarding prices do not establish the price for this service.
Sources
Checked in September 2026 against the official pages below. Networks change codes and prices, so if something here stops working, their page is the final word.
