Hey Jodie guides
Letting Agents guides
Practical advice for letting agents on handling calls, capturing leads, and winning more work.
Best answering service for property management: AI vs human vs voicemail vs in-house
The four ways to cover your phones compared - AI receptionist, human answering service, voicemail, and hiring in-house - scored on maintenance triage, out-of-hours emergency routing, 24/7 coverage, and true monthly cost.
The best property management software in 2026
A vendor-neutral roundup of the best property management software for lettings and portfolio landlords in 2026, picked by the job it does: tenancy management, rent collection, maintenance, compliance and reporting, plus the one job none of them do.
After-hours call handling for property managers: the triage playbook
The out-of-hours playbook no vendor publishes: a triage decision tree for tenant emergencies, when to call the contractor, how to script the message, and why after-hours capture wins you landlords.
Property management fees: what to charge and how to package it
How to set your property management fees: percentage-of-rent vs flat fee vs tenant-find, market benchmarks by service tier, and packaging that wins contracts instead of scaring landlords off.
Explore other trades
Estate Agents
Buyer enquiries move fast. Jodie answers every call before they move on to the next agent.
Locksmiths
Lockout calls go to whoever answers first. Jodie picks up in seconds, before your competitors even check voicemail.
Plumbers
Boiler emergency at midnight? Jodie takes the call, books the job, and lets you sleep until the van's needed.
Electricians
Rewire enquiries and emergency callouts handled instantly, even when you're up a ladder with both hands full.
Air Conditioning Companies
AC breakdowns in a heatwave wait for nobody. Jodie answers your calls while you are out on jobs, day or night.
Roofers
Storm damage calls spike when you're busiest. Jodie captures every lead while you're on the roof.
Pest Control
Wasp nest panics and rat sightings don't wait for office hours. Jodie picks up so you can pick up the job.
Dentists
New patient registrations and appointment queries answered promptly. No hold music, no missed opportunities.