Matt Horner is a co-founder of Hey Jodie, where he leads the AI and engineering behind the product. That runs from the conversational AI that lets Jodie hold a natural phone call to the systems that put every captured job detail on your phone seconds after the caller hangs up. His focus is taking the kind of AI that normally sits inside big technology companies and making it genuinely useful for everyday businesses.
He has spent his career building software and technology companies. He is the founder of a SaaS group whose platforms handle bookings, scheduling, invoicing, and payments for businesses around the world, and earlier held senior technology roles, including leading technology and ecommerce for a B2B retailer. He started out as a Microsoft-certified engineer and has been shipping production software ever since.
A career spent building the tools businesses rely on every day is what drew him to Hey Jodie. He writes about AI, call handling, and the practical side of running a busy operation without losing the work that pays for it.
Guides by Matt Horner
Best Answering Service for Law Firms in New Zealand (2026)
An honest, transparently-priced guide to choosing the best answering service for a New Zealand law firm, with real NZD costs, how each approach handles client intake and practice-management integration, and how to choose between human and AI.
Real estate call handling: answering service vs voicemail vs receptionist
Voicemail, an in-house receptionist, a traditional answering service, or an AI receptionist. An even-handed look at how each option handles a real estate office phone, what it costs, and what it lets slip.
How to get more listings: a practical playbook for real estate agents
A complete playbook for winning more listings: get found locally, book more appraisals, turn appraisals into signed listings, and stop leaking enquiries to the agency down the road.
Best AI Receptionist NZ (2026): an honest buyer guide
A plain, New Zealand take on choosing the best AI receptionist in 2026, with real monthly prices in New Zealand dollars, what to look for, and when one is genuinely worth it.
Handling after-hours and emergency plumbing calls in New Zealand: a working playbook
A burst pipe never checks the clock. Here is how Kiwi plumbers cover nights and weekends, triage the genuine emergencies, and hold onto good jobs without wrecking their sleep.
How to get more plumbing jobs: a practical marketing playbook
A no-nonsense playbook for winning more plumbing work in New Zealand: get found on Google, build reviews, earn referrals, use lead sites wisely, mine repeat customers, and answer fast.
The real cost of a missed call for a plumbing business
Every plumber knows the phone rings when their hands are full. Few have ever worked out what those unanswered calls are actually costing them. Here is the simple maths, and how to fix it.