Matt Horner is a co-founder of Hey Jodie, where he leads the AI and engineering behind the product. That runs from the conversational AI that lets Jodie hold a natural phone call to the systems that put every captured job detail on your phone seconds after the caller hangs up. His focus is taking the kind of AI that normally sits inside big technology companies and making it genuinely useful for everyday businesses.
He has spent his career building software and technology companies. He is the founder of a SaaS group whose platforms handle bookings, scheduling, invoicing, and payments for businesses around the world, and earlier held senior technology roles, including leading technology and ecommerce for a B2B retailer. He started out as a Microsoft-certified engineer and has been shipping production software ever since.
A career spent building the tools businesses rely on every day is what drew him to Hey Jodie. He writes about AI, call handling, and the practical side of running a busy operation without losing the work that pays for it.
Guides by Matt Horner
Best Answering Service for Law Firms (2026)
An honest ranking of the best answering services and intake teams for Australian law firms, with real monthly costs in Australian dollars, how each handles client intake and practice-management integrations, and where each wins.
Real estate call handling: answering service vs voicemail vs receptionist
Voicemail, an in-house receptionist, a traditional answering service, or an AI receptionist. An even-handed look at how each option handles a real estate agency phone, what it costs, and what it misses.
How to get more listings: a practical playbook for real estate agents
A complete playbook for winning more listings: get found locally, book more appraisals, turn appraisals into signed listings, and stop leaking enquiries to the agency down the road.
After-hours and emergency plumbing calls: a practical playbook for Aussie plumbers
A burst pipe at 11pm will not wait for opening time. Here is how to cover nights and weekends, triage the genuine emergencies, and capture every after-hours job without running yourself into the ground.
Best AI Receptionist Australia (2026): tried, compared and ranked
An honest, Australian ranking of the best AI receptionists and virtual receptionists in 2026, with real monthly prices in Australian dollars, who each is best for, and the trade-offs nobody mentions.
How to get more plumbing jobs: a practical marketing playbook
A no-nonsense playbook for winning more plumbing work in Australia: get found on Google, build reviews, earn referrals, use lead sites wisely, mine repeat customers, and answer fast.
The real cost of missed calls for an Aussie plumbing business
Most plumbers never tally up what a ringing phone with nobody on it is actually worth. Here is the simple maths, in dollars, and how to stop the leak.