Business phone system Checked November 2026
How to forward calls on Air Landline
Air Landline has no dial codes. Forward calls in the Control Panel under Setup > Call Routing: add a Call Forward module after your mobile for unanswered calls, and point your Out-of-hours route at the new number.
- Set in the Control Panel
- Ring time per Call Forward module
- Separate out-of-hours route
Set this up in your Air Landline account:
- Log in to the Air Landline Control Panel, go to Setup > Call Routing and pick your number from the dropdown at the top right.
- Open your In-hours call route. Press the pencil icon on the Forward Call module that rings your mobile, set its Ring time (about 15 seconds) and press Save Forward.
- Press Add Next Module, choose Call Forward, enter the number calls should go to when you do not answer and press Save Forward.
- Open your Out-of-hours call route and forward it to the same number if calls outside your hours should go straight there.
- Untick Require keypad press if the destination cannot press a key to accept calls, then check Setup > Open Hours so the right route applies.
Forwarding options and limits
Air Landline: divert to another number if the first does not answer
- On the Solo, Partner and Team plans Air Landline only diverts to mobile numbers linked to your account.
What to know about call divert on Air Landline
Each number has its own routes
Every Air Landline number has its own In-hours, Out-of-hours, Leave/Holiday and Break call routes, each with its own forwarding numbers and ring time. Choose the number from the dropdown before you edit.
Solo, Partner and Team plans
On these plans you can only divert to mobiles linked to your Air Landline account. If the number you want is not accepted, keep Air Landline ringing your mobile and set a no-answer divert on the mobile instead, or ask Air Landline support at [email protected].
Avoid a loop
Do not divert the mobile Air Landline rings back to your Air Landline number. The two numbers then keep diverting to each other and the call never reaches anyone.
Air Landline call divert questions
Is there a dial code to divert Air Landline calls?
No. Air Landline forwarding is set in the Control Panel under Setup > Call Routing, not with star codes.
How do I forward Air Landline calls only when I do not answer?
Open your In-hours call route, set the Ring time on the Forward Call module for your mobile, then use Add Next Module to add a Call Forward to the other number. It only rings when the first one does not answer.
Can Air Landline forward calls differently outside opening hours?
Yes. Each number has an Out-of-hours call route, and Setup > Open Hours decides when it applies. Custom routes can be added for specific times and days.
Can Air Landline set up forwarding for me?
Yes. Email [email protected] with the numbers and times you want and their support team can set it up.
Sources
Checked in November 2026 against the official pages below. Networks change codes and prices, so if something here stops working, their page is the final word.
