Business phone system Checked September 2026
How to divert calls on Phonely
Phonely doesn't publish instructions for diverting calls to another number. Its free Call app lets you answer your home phone number on your mobile instead.
- Free Call app alternative
- Ask about external forwarding
Ask Phonely whether call forwarding is available on your line:
- Contact Phonely on 0800 112 5000 and ask whether calls can be diverted to your chosen number.
- Explain whether you need forwarding to another number or want to answer through the Phonely Call app.
- If external forwarding is available, ask for setup and cancellation steps and confirm its charges.
What to know about call divert on Phonely
Answer through the Call app
Phonely offers a free Call app for making and receiving calls using your home phone number on a mobile. This is an option if you want to answer away from your handset.
External forwarding is a separate question
Receiving your home calls in the Call app does not send them to another phone number. Ask Phonely about external forwarding if your destination is another person or an answering service.
Phonely call divert questions
Can I answer Phonely calls on my mobile?
Yes. The free Phonely Call app lets you make and receive calls using your home phone number on your mobile.
Does Phonely publish call divert codes?
No activation or cancellation codes are given on its app and feature pages. Ask Phonely about forwarding to another number.
Is the Phonely Call app free?
Phonely describes the Call app as free. That does not establish the price or availability of forwarding to another number.
How do I turn off a Phonely call divert?
Ask Phonely for the cancellation method for any external divert on your line.
Sources
Checked in September 2026 against the official pages below. Networks change codes and prices, so if something here stops working, their page is the final word.