Business phone system Checked September 2026
How to forward calls on CircleLoop
Forward CircleLoop calls in Settings > Calls > Redirect to another number. Use call rules for missed calls; device redirects ring alongside the app.
- Set up in your account
- Forward to an external number
Set this up in your CircleLoop account:
- In the CircleLoop app, open Settings > Calls.
- Choose Redirect to another number, enter the destination and set the delay. On mobile, use the clock icon to choose the delay.
- Check that the number is assigned to you. Team and Menu numbers use their own administrator routing rules.
- Test the redirect. To stop it, choose another Calls option: Keep ringing on mobile, or an option such as Ask to leave a voicemail on desktop.
What to know about call divert on CircleLoop
Device redirects are different
Adding a number in Settings > Devices > Add Device makes it ring alongside your apps. Use the Calls settings for unanswered-call redirects.
Check the announcement setting
Announce calls asks the receiver to press 1. CircleLoop recommends disabling this for an answering service that cannot respond to that prompt.
CircleLoop call divert questions
Why do CircleLoop and my mobile ring together?
A redirect added as a device rings simultaneously. Unanswered-call rules are in Settings > Calls.
How do I stop a CircleLoop call redirect?
Choose a different option in Settings > Calls. The mobile guide uses Keep ringing; on desktop you can choose Ask to leave a voicemail.
Why is my team number ignoring my redirect?
Numbers assigned to a Team or Menu follow Admin Settings > Teams or Menus rather than individual user rules.
Sources
Checked in September 2026 against the official pages below. Networks change codes and prices, so if something here stops working, their page is the final word.
