Business phone system Checked September 2026
How to forward calls on RingCentral
Forward RingCentral calls using Call rules > Forward all calls in the app. Add an external number and, if needed, a schedule for when the rule applies.
- App or Admin Portal
- Optional schedule
Set this up in your RingCentral account:
- In the RingCentral desktop or web app, click your profile picture, then Call rules.
- Choose Forward all calls and set Incoming calls to Forward the call.
- Click Number, enter the external destination and select it.
- Use Add schedule if needed, then click Save.
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What to know about call divert on RingCentral
Manual or scheduled forwarding
You can switch the rule on manually or give it dates and times. Leave the schedule unset when you want to control it yourself.
RingCentral call divert questions
Can RingCentral forward to my mobile?
Yes. Add the mobile as the external number in the forwarding rule.
Can I schedule RingCentral forwarding?
Yes. Select Add schedule before saving the rule.
Can an administrator set forwarding?
RingCentral supports extension forwarding rules in both its app and the Admin Portal.
Sources
Checked in September 2026 against the official pages below. Networks change codes and prices, so if something here stops working, their page is the final word.
