Business phone system Checked September 2026
How to forward calls on sipgate
Set sipgate forwarding in Telephony > Forwarding > Edit Routing. Choose a delay and destination; calls to external numbers are charged separately.
- Conditional or timed rules
- External calls billed separately
Set this up in your sipgate account:
- Log in to sipgate and open Telephony > Forwarding.
- Select the connection and click Edit Routing.
- Under When I do not answer, set the ring delay and choose the destination number.
- Review busy and offline rules, set a timeframe if needed, then save and test.
What to know about call divert on sipgate
Immediate forwarding replaces your rules
Turning on Forward calls immediately in all cases overwrites and deletes existing forwarding rules. Record the old settings before confirming the change.
Voicemail ends the search
Routing can use up to three destinations. Once any destination answers with voicemail, sipgate treats the call as complete and stops forwarding.
sipgate call divert questions
Does a sipgate call package cover forwarding?
No. Calls forwarded to non-sipgate numbers are billed separately at the outbound rate.
Can sipgate forward only during work hours?
Yes. Enable time-based forwarding and choose the days and times.
Can I change another user's forwarding?
Administrators can choose the user in Account Administration and edit their routing.
Sources
Checked in September 2026 against the official pages below. Networks change codes and prices, so if something here stops working, their page is the final word.