Business phone system Checked September 2026
How to forward calls on Voipfone
Set Voipfone call diverts in Services > Call Diverts > PBX Call Diverts. Enter a No Answer destination for missed calls, or Always for every call.
- Per-extension destinations
- Business-hours option
Set this up in your Voipfone account:
- Sign in to the Voipfone control panel and open Services > Call Diverts > PBX Call Diverts.
- Find the extension you want to change.
- Enter the destination under No Answer, When Busy, When Closed or Always, as needed.
- Click Save and test a call in the condition you selected.
What to know about call divert on Voipfone
Always overrides other settings
An Always divert sends calls to its destination regardless of your other rules. Clear it before expecting busy or no-answer handling to take effect.
Turning off the divert
Voipfone says calls go to voicemail when you turn the divert off. Changing the divert number itself is free; this does not mean the forwarded call is free.
Voipfone call divert questions
Can Voipfone forward only missed calls?
Yes. Put the destination in the extension's No Answer field.
Can calls divert when my business is closed?
Yes. When Closed uses the business hours configured for your account.
How do I save a Voipfone divert?
After changing the extension's destination in Call Diverts, click Save.
Sources
Checked in September 2026 against the official pages below. Networks change codes and prices, so if something here stops working, their page is the final word.
