Business phone system Checked September 2026
How to forward calls on Vonage Business
Forward Vonage Business calls in Settings > Call Forwarding > Forward All Calls. Add an outside number, choose the caller ID and save the setting.
- User or Admin Portal
- Forward all calls
Set this up in your Vonage Business account:
- Sign in to your Vonage Business online account.
- Click your avatar, then Settings > Call Forwarding.
- Select Forward All Calls, enter the outside number and choose the caller ID.
- Click Save. Administrators can also set this under Phone System > Extensions.
What to know about call divert on Vonage Business
Check your mobile app
Vonage warns against forwarding to your mobile number while using its VBC mobile app there: duplicate calls can send the caller straight to mobile voicemail.
Stopping an all-calls divert
An administrator can disable Forward Calls on the extension. An end user can choose another handling option, such as voicemail, Follow Me or Simultaneous Ring, and save.
Vonage Business call divert questions
Can Vonage Business divert to another extension?
Yes. Select an extension instead of adding an outside number.
Will forwarding cost extra?
Calls to international destinations or areas outside your plan can incur additional charges.
Can I choose the caller ID on forwarded calls?
Yes. You can use the original caller's identity or an account number for external forwarding.
Sources
Checked in September 2026 against the official pages below. Networks change codes and prices, so if something here stops working, their page is the final word.
