Jodie - AI Answering Service
Onecom logo

UK mobile network Checked September 2026

Onecom call divert codes

For a Onecom mobile line on Vodafone, the host network's all-calls divert code is **21*NUMBER#, using +44 format. Check that your Onecom line is on Vodafone before using these codes.

  • Vodafone host-network codes
  • Confirm availability on your plan
  • Cancel all: ##002#

Onecom needs the +44 form. We convert it for you.

When should calls divert?
Dial thisExample number
**61*+447700900123#

Dial it from the phone you want to forward, then wait for the confirmation.

Turn off
Check it's on
Want calls answered, not just forwarded? Jodie picks up 24/7. Try Jodie free for 7 days

All Onecom call divert codes

Replace NUMBER with the number you want calls to go to.

Onecom mobile call divert codes
Divert calls Turn on
No answer **61*NUMBER# Off: ##61#
Busy **67*NUMBER# Off: ##67#
Unreachable **62*NUMBER# Off: ##62#
All calls **21*NUMBER# Off: ##21#
  • Use the number in international form: 07700 900123 becomes +44 7700 900123.
  • Onecom doesn't publish its own divert codes. If a code is rejected, check with Onecom.
  • Confirm with Onecom that your plan allows diverts to the destination number before relying on them.
  • These codes apply only to Vodafone mobile lines supplied by Onecom, not One Net or other networks.
  • These are the codes published by Vodafone, the network Onecom runs on.

How to divert calls on Onecom

  1. 1

    Check when calls will divert

    This code sends calls you do not answer to the destination number.

  2. 2

    Dial the code

    From your Onecom mobile, dial **61*NUMBER#, replacing NUMBER with the number calls should go to in +44 form.

  3. 3

    Check the result

    Follow any prompts on your phone. If the request is rejected, check the instructions for your service before trying again.

  4. 4

    Test it

    Ring your number from another phone without answering it. Check that the destination receives the call. To turn it off later, dial ##61#.

How to turn off call divert on Onecom

Dial the code that matches the divert you set up. Calls go back to ringing your phone as normal.

No answer
##61#
Busy
##67#
Unreachable
##62#
All calls
##21#
Every divert at once
##002#

How to check call divert is on

Dial the check code and the network tells you whether that divert is on.

No answer
*#61#
Busy
*#67#
Unreachable
*#62#
All calls
*#21#

What to know about call divert on Onecom

Availability and charges

Onecom has not published a price for forwarding to another number in the linked guidance. Check availability, destination restrictions and charges with Onecom; sharing a network does not guarantee the same features or tariff.

Voicemail after cancellation

Vodafone's ##002# command cancels all active diverts. Ask Onecom how to restore its voicemail if you want missed calls to go there again.

One Net is a separate service

Onecom publishes separate portal instructions for One Net Business. If that is your service, use its One Net guidance rather than the mobile codes here.

Divert calls from your phone's settings

Your phone may also offer call forwarding in its settings, depending on your device and plan. The iPhone Call Forwarding switch sends every call on. Use a supported no-answer option if you want your phone to ring first.

iPhone

  1. Open Settings, then Apps, then Phone (on older iOS, Settings then Phone).
  2. Tap Call Forwarding and switch it on. If you use two SIMs, choose your business line first.
  3. Tap Forward To and enter the number calls should go to.
  4. Go back. A forwarding icon shows in the status bar while it is on.

Android

  1. Open the Phone app, tap the three-dot menu, then Settings.
  2. Tap Calls (or Supplementary services, depending on the phone), then Call forwarding.
  3. Choose When unanswered so your phone rings first and only missed calls move on.
  4. Enter the number, tap Turn on, and pick the right SIM if asked.

If the code doesn't work

"Connection problem or invalid MMI code"

The network did not accept the request. Check you have signal, turn off Wi-Fi calling and aeroplane mode, then dial the code again exactly as shown.

"Setting activation failed" or "unsuccessful"

The network refused the divert. Some plans block diverts to other numbers, and some networks want the number in international form. Check the notes on this page, or set it up in your phone settings instead.

Calls still go to voicemail

Voicemail is itself a divert, and only one can be active for each condition. Setting a new divert replaces the voicemail one. If calls still reach voicemail, cancel all diverts and set yours again.

Onecom call divert questions

How do I divert calls on Onecom?

The Vodafone code for all calls is **21* followed by the destination number and #. Use +44 in place of the leading 0. Confirm with Onecom that your plan accepts diverts to that number.

How do I turn off call divert on Onecom?

Vodafone publishes ##002# to cancel all diverts. These are host-network instructions; check with Onecom if the code fails.

Is call divert free on Onecom?

Check with Onecom. The linked guidance does not establish a rate for diverted calls on your plan.

Why might a Onecom divert code fail?

The codes describe Vodafone network commands. Your provider must also allow the feature and destination on your plan; contact Onecom if the network rejects the request.

Sources

Checked in September 2026 against the official pages below. Networks change codes and prices, so if something here stops working, their page is the final word.

Other UK providers

All call divert codes

Diverting calls from Onecom?

Jodie AI receptionist From £49/mo

Try free