Business phone system Checked September 2026
How to forward calls on RingCentral
RingCentral has no dial code for call forwarding. In the RingCentral app, click your profile picture, open Call rules, choose Forward all calls, and add the external number calls should go to.
- Set up in the RingCentral app
- Can run on a schedule
- App or Admin Portal
Set this up in your RingCentral account:
- In the RingCentral desktop or web app, click your profile picture at the top left.
- Click Call rules, then Forward all calls.
- In the Incoming calls dropdown, select Forward the call.
- Click Number, enter the external number, and select it.
- To forward only at set times, click Add schedule. Then click Save.
What to know about call forwarding on RingCentral
Manual or scheduled
RingCentral forwarding rules can be turned on by hand, or turn on automatically on a schedule you set. A schedule suits forwarding that should only happen at certain times, such as evenings and weekends, without anyone having to remember to switch it.
The app or the Admin Portal
Forwarding rules for your extension can be set in the RingCentral app or in the Admin Portal. A rule can send calls to a colleague as well as to an external number.
RingCentral call forwarding questions
How do I forward RingCentral calls to my cell phone?
In the RingCentral app, click your profile picture, then Call rules and Forward all calls. Set Incoming calls to Forward the call, click Number, enter your cell phone number, select it and click Save.
Is there a star code for RingCentral call forwarding?
No. RingCentral call forwarding is set up with call rules in the RingCentral app or the Admin Portal.
Can RingCentral forward calls on a schedule?
Yes. When you set up the forwarding rule, click Add schedule to choose when it applies.
Sources
Checked in September 2026 against the official pages below. Networks change codes and prices, so if something here stops working, their page is the final word.