UK home phone provider Checked September 2026
iDNet call divert codes
To divert calls you don't answer on an iDNet traditional phone line, dial *61*, the number, then #. Calls move on after 15 seconds. Dial #61# to switch it off.
- Unanswered calls move after 15 seconds
- Up to 8 calls diverted at once
- UK, mobile and most overseas numbers
iDNet sets the ring time: unanswered calls move on after 15 seconds.
*61*07700900123#Dial it from the landline, then listen for the confirmation.
- Turn off
- Check it's on
All iDNet call divert codes
Replace NUMBER with the number you want calls to go to.
| Divert calls | Turn on | Turn off |
|---|---|---|
| No answer | *61*NUMBER#
Off: #61# | #61# |
| Busy | *67*NUMBER#
Off: #67# | #67# |
| All calls | *21*NUMBER#
Off: #21# | #21# |
- Unanswered calls move on after 15 seconds.
How to divert calls on iDNet
- 1
Check when calls will divert
This code sends calls you do not answer to the destination number.
- 2
Dial the code
From your iDNet landline, dial *61*NUMBER#, replacing NUMBER with the number calls should go to.
- 3
Check the result
Follow any prompts on your phone. If the request is rejected, check the instructions for your service before trying again.
- 4
Test it
Ring your number from another phone without answering it. Check that the destination receives the call. To turn it off later, dial #61#.
How to turn off call divert on iDNet
Dial the code that matches the divert you set up. Calls go back to ringing your landline as normal.
- No answer
-
#61# - Busy
-
#67# - All calls
-
#21#
How to check call divert is on
Dial the check code and the network tells you whether that divert is on.
- No answer
-
*#61# - Busy
-
*#67# - All calls
-
*#21#
What to know about call divert on iDNet
Where you can divert to
iDNet says Call Diversion can send calls anywhere in the UK, to a mobile, or to most overseas destinations, and up to 8 calls can be diverted at the same time. If a no-reply divert reaches a number that is engaged, the caller hears a message.
Smart Divert
Smart Divert works the same way from your own line, and also gives you an access number and PIN so you can switch a divert on or off from another phone. Its remote codes are 44 for all calls, 64 for no answer and 65 for busy. It is free on request with iDNet's Business Premium Line Rental and £2.50 a month (ex VAT) on Standard Line Rental, plus the cost of the diverted leg of each call.
Copper phone lines
These codes are on iDNet's page of feature instructions for traditional (PSTN) phone lines. If your line has moved to a digital service, check with iDNet before relying on them.
iDNet call divert questions
How do I divert calls on iDNet?
Dial * then the code, *, the number to divert to and #. Use 21 for all calls, 61 for calls you do not answer within 15 seconds and 67 for when the line is engaged.
How do I turn off call divert on iDNet?
Dial # then the code and #, so #61# for the no-reply divert, #21# for all calls and #67# for busy.
How long does an iDNet line ring before it diverts?
iDNet diverts unanswered calls after 15 seconds.
Can I change my iDNet divert when I am away from home?
With Smart Divert, yes. iDNet gives you an access number and PIN, and you use the remote codes 44, 64 and 65 from any phone. Smart Divert is free with Business Premium Line Rental and £2.50 a month (ex VAT) on Standard Line Rental.
Sources
Checked in September 2026 against the official pages below. Networks change codes and prices, so if something here stops working, their page is the final word.
