UK home phone provider Checked September 2026
Plusnet call divert codes
To divert calls you don't answer on a Plusnet landline, dial *61*, the number, then #. Plusnet moves the call on after 15 seconds, and #61# switches it off.
- £2.50 a month
- Unanswered calls move after 15 seconds
- Divert to UK and most international numbers
Plusnet sets the ring time: unanswered calls move on after 15 seconds.
*61*07700900123#Dial it from the landline, then listen for the confirmation.
- Turn off
- Check it's on
All Plusnet call divert codes
Replace NUMBER with the number you want calls to go to.
| Divert calls | Turn on | Turn off |
|---|---|---|
| No answer | *61*NUMBER#
Off: #61# | #61# |
| Busy | *67*NUMBER#
Off: #67# | #67# |
| All calls | *21*NUMBER#
Off: #21# | #21# |
- Unanswered calls move on after 15 seconds.
- Cost: Call Divert is £2.50 a month, plus the cost of the onward call if it is chargeable. A diverted call included in your call plan costs nothing extra; otherwise it is charged at the standard rate.
- Call Divert is a paid feature, so it has to be on your account before the codes work.
How to divert calls on Plusnet
- 1
Check when calls will divert
This code sends calls you do not answer to the destination number.
- 2
Dial the code
From your Plusnet landline, dial *61*NUMBER#, replacing NUMBER with the number calls should go to.
- 3
Check the result
Follow any prompts on your phone. If the request is rejected, check the instructions for your service before trying again.
- 4
Test it
Ring your number from another phone without answering it. Check that the destination receives the call. To turn it off later, dial #61#.
How to turn off call divert on Plusnet
Dial the code that matches the divert you set up. Calls go back to ringing your landline as normal.
- No answer
-
#61# - Busy
-
#67# - All calls
-
#21#
How to check call divert is on
Dial the check code and the network tells you whether that divert is on.
- No answer
-
*#61# - Busy
-
*#67# - All calls
-
*#21#
What to know about call divert on Plusnet
Where you can divert to
Plusnet lets you divert to UK landlines, UK mobiles and most international numbers.
Plusnet call divert questions
How do I divert my Plusnet landline to my mobile?
Dial *21*, your mobile number, then # to send every call to your mobile. To have the landline ring first, dial *61* instead, so only calls you do not answer move to your mobile.
How do I turn off call divert on Plusnet?
Dial #21# to cancel the all-calls divert, #61# for the no-answer divert and #67# for the busy divert.
How much does call divert cost on Plusnet?
Call Divert is £2.50 a month. Diverted calls cost nothing extra if your call plan includes them, and are charged at the standard rate if not.
How long does a Plusnet landline ring before it diverts?
Plusnet diverts calls you do not answer after 15 seconds.
How do I check if call divert is on with Plusnet?
Dial *#21# for the all-calls divert, *#61# for the no-answer divert or *#67# for the busy divert.
Sources
Checked in September 2026 against the official pages below. Networks change codes and prices, so if something here stops working, their page is the final word.
